Let me first start off by saying, I was SUPER excited about trying this place out. Staying at a nearby hotel for our short trip to Holiday a World, I told my wife we HAD to have dinner here one night. We ended up going on our first night in town and as soon as we walked inside, I was impressed with the environment. Very spacious, cool decor, and nice area for brewing. After sitting down we began looking at the menu and everything looked good! Our daughter and her friend got a chicken wrap and chicken tenders, my wife chose the wedge salad, and I , after long debate, decided to go with the signature black and brew burger with a side of broccoli casserole. After finishing our pretzel and beer cheese appetizer, which I did enjoy, our main dishes arrived. Everything looked ok until I began to eat my burger and broccoli casserole. The burger was very well done and burnt, and the broccoli was cold as if it had been sitting out for some time. After sending the food back, which I rarely do, I watched my family finish their meals and then had to remind my waitress that I was still waiting on my food. When it finally came back out, it was definitely an improvement, however, I wish I could've enjoyed eating with the rest of my family. To top it off, I don't typically ask for handouts or freebies of any kind, but to get our check without any type of discount or anything at all, was a major disappointment. I hope this was just one of those off days for them but I fear not. Disappointing dinner experience to say the least.