Three Star Bagels Inc
402 Cedar Ln, Teaneck, NJ 07666
03/26/2012Provided by Citysearch -
This place has the worst service in Teaneck. And I don’t just mean bagel shops. Their food is not worth putting up with their employees. You’d get just as good of a bagel if not better, with much more cream cheese and much less hassle, if you go to the place on Teaneck Road. And they bake them more times a day than 3-Star.
They’re cheap with the cream cheese. Their counter help is slow and doesn’t listen. But the worst ever was yesterday. Let me explain what happened the other day and why I’ll never be back.
I had finished ordering 2 bagels and a muffin, so they knew I was a paying customer. At the register, I asked the guy if I could try a taste of the chicken salad, to see if I liked it. I even specifically said “just a forkful – so I know for next time.” So the guy shows me one of those 3-oz Solo cups, and I say “No, just a forkful is fine.” Well anyway, he fills up the whole cup. So I’m thinking, “OK they recognize me because I come in here a lot, and he’s just gonna hook me up. Hahaha. Think again.
They ring me up for $8.21. Mind you it’s 2 bagels and a muffin, which should have been about 5 bucks. So I paid, but it didn’t seem right to me. Noticing that the counter guy and the owner had both walked away without giving me a receipt, I reached over the counter to grab it. (They apparently had enough customer service skill to rip it off and hand it to me after they saw what I was doing!) Seems they were not going to tell me about the $3 charge for a sample, nor were they going to give me the receipt.
Turns out the chicken salad “sample”, the forkful that turned into a cupful, also turned from a “sample” to a purchase of $3!! I was flabbergasted. I asked them why, and at first the owner started to half-apologize, but then pulled back from even that and started explaining how the chicken is expensive…
I didn’t even let him finish the sentence. I asked for my $3 back, which they gave me, and I walked out. For the last time. I will never be back to 3-star bagel. 0 stars in my book. Like I said, the place on Teaneck Rd is superior, and even though it’s about twice as far from my house as 3-star, they just got themselves a new permanent customer. 3-Star can rot in hell. I will never be back.
08/08/2006Provided by Citysearch -
This is probably the best deli in the area, for selection and food quality. There are a few places to sit, but you would probably want to take out when its busy in the A.M. The egg sandwiches come hot off the grill in the morning rush hours.
Just one little irritant: They have a stern rule about lining up to the right, and though there is a sign, it's easy to miss if you are a newcomer or frequent only occasionally. However, the egg sandwich station is further back and to the left, and one would tend to think they could go straight up there, especially if it looks like there's a few folks standing around up there. But no, THOSE folks have already been in the line to the right and ordered, they are waiting to pick up. The thing that gets me is, even when its not so crowded, and maybe its just to break up the monotonous routine of the day, but if you go up to the egg sandwich counter instead of stand on the right ( even if only one person is on the right AND being served!) as I did once or twice absent mindedly, the staff dude(s) seem to make it a point to ignore you standing right in their face, and go over to the right until you recognize that you have breached equitte and corrected yourself.
A fellow patron hipped me to this, and I found it a bit silly that such effort was dispensed to not make eye contact and wait until I might speak up about what looks like blatant discourtesy. Reminds me of that Seinfeld episode. Believe me, I am no ""Niles Crane"" (maybe I am if I devoted this review to this!) but as expected, a subsequent occasion, I was in this line, and watched Miss blonde and leggy make the same gaffe. She is gently told there is a line, but she is by no means treated as though she's invisible - in fact, she got a pass. I try not to take it personal - my legs are too hairy to show off anyway. What the hey, I still get my eggs there every now and then. Compared to the karma in the big city across the Hudson, this is paradise.