I am a mother of 4 kids (10,8,2,1). I currently homeschool my kids and our schedule is super busy and sometimes things come up like illnesses and life situations that are out of our control. This business does not have a FAIR business policy for cancelling appointments. I understand if the person cancels the same day that it can be challenging to find a person to fill that spot, but when they charge you $50 for a no show fee even if you give them plenty of time and they don't even provide an after hours number or answering service for the weekends or evenings that is considered UNFAIR BUSINESS PRACTICES!!As a student pursing her medical degree I believe their actions are unethical and show a deep lack of concern and CARE for their patients making it a cold and immoral business. If they cant make discussion's for the better interest of their patients then they cant make wise decisions for you as an individual.