I visited today and purchased a part for my Stihl edger. The price was better than on Ebay and they kindly told me that it was no big deal the install and told me how to do it. I really appreciated this. I'm new to the area and this is my place for the future.
WARNING! Do not purchase any equipment from this establishment. I am Absolutely and completely disgusted with this business. I have never been treated so disrespectfully in my entire life by a "professional business". Caskey's mower shop has burned me so many times and yet I give them the benefit of the doubt every single time. Today I went in and bought $120 chemical backpack sprayer that I was very skeptical about buying in the first place due to past experiences.The gentleman who sold me the backpack sprayer failed to remove the instruction booklet out of the inside of the tank of the sprayer before handing me the sprayer. After two uses the booklet that was on the inside of the sprayer broke down and clogged the piston causing a malfunction. Being that I bought it the same day and warrantee still in effect I requested a replacement sprayer due to the inconvenience. The "store manager" who came in at the time called the rep of Stihl and came out to let me know that they have numerous calls about this issue. Not offering any help I removed and cleaned out the tank of the sprayer my self. I asked myself "why am I doing the work and no one is willing to help me or be kind enough to help me". No, instead I asked the same gentleman who sold me the sprayer for a replacement and he suggested that I take it apart and clean it my self. I went in to the shop and spoke to the same "Manager" and without surprise was not willing to help me either. When I asked him if he could exchange it out for a new one he told me "no, because your a Dumb A$$ for not taking the book out" So, lesson learned for the LAST TIME! At least it was only a backpack sprayer. From now on I will continue to purchase ALL of my machinery and equipment from Everglades Farm Equipment (Leesburg, FL)
Owner charges whatever he feels like charging for services and then acts like a total loudmouth bully when confronted about it. He will also charge you for any tools needed to facilitate the repair if the mechanic doesn't have one. If you tell them that you are gonna complain then you will be threatened with an attorney.... hahahaha! That just shows the breed that you will have to deal with. Pure ignorance at its finest. Tell your friends.
Mr. Conn , first of all you were called on the 28 of September that your mower was completed. You wated 2 weeks + to pick up your mower(10/13). Yes your carburetor was on backorder through the distributor at no fault of ours. And since you waited 2 weeks to pick up your machine we did not know you were coming to pick it up this Saturday. If you had called we would have left it towards the front. We are only open till 12:00 on Saturdays and at the end of a business day we bring in all equipment in.Your machine was toward the back. Might I add it just wasn"t 6 units in the way as you describe. There were mowers that had to be forklifted out of the way. We didnt say it was an inconvenience. It takes 2 people to move some of the inoperable machines. We did apologize and offered to come in early or stay later on a normal business day. If that is acting like not giving a crap, Wow what does'nt?
All I got to say is run. I was told it would take two weeks. It ended up being 2 months due to a mechanic becoming sick which I understood. Finally I had a Saturday off and had to take my eighth month old daughter to my mother-in-law's then drive to another family members house to pick up a trailer. My drive was almost 30 minutes to Caskey's. I got there 30 minutes before they were going to close and told me it would be a inconvenience for him to move five or six Mowers out-of-the-way to get to mine. I even told him my inconveniences and he acted like he didn't even give a crap. Like I said run run run
dont go there this is second time I used them aaand have been burned both times would not recomend to my worst enemy a bunch of crooks,called got price on set of blades when I got they up the price $15 more than my regular shop I use,
Very poor service and a bad attitude. Will not take equipment there again.