18849 Ventura Blvd, Tarzana, CA 91356
Phone: (818) 343-3701
Price Range : Average
Specialties: Bridal, Weddings, Banquets, Cruises, Educational Programs, Magic, Every Occasion, Buffets, Disco, Holiday Parties, All Occasions, Face Painting, Clowns
Bike Parking: Yes
Parking: Lot, Private
12/05/2011Provided by Citysearch -
Ok I'll be more specific ... Don't you dare making a mistake in this store cause what ever you bought , no matter it's condition is yours to keep. There are no returns / exchanges which is written on a note but not on the reasit . Now If you did a mistake and decided to come back and asks for some help dont forget to rent a shield cause the owner will shout you with no Marcy but with a lot of attitude . I was a good costumer once but with some nasty words they lost me forever and I'm taking all my friends with me . I hope that will make some cense ... and if not who care what's on your mind ( the owner her self)...!!!
Let me set the record straight about Etoile. I've been doing business with them since they first opened in a little store across the street from their current location. They do all my gift wrapping. I get my party supplies there. I've had then create centerpieces for my parties. I get all my costumes there. Doing business with them has always been a pleasure. If you need anything to do with partying, go see Etoile. Last month I went in for my Halloween costume and waited at the counter for 30 minutes while some guy argued and carried on because they didn't have what he wanted. The owner was patient and calm and tried everything to make him happy, but nothing worked. He finally left, hollering about how he was going to go on line and tell everyone what horrible people they are. Well, I'm here to tell you, the guy was out of line! Everyone clapped when he left! I've been out of town, otherwise I'd have posted earlier. I don't see him here, so maybe he was just blowing smoke. I love this store and the people there. They've always done right by me and I will continue to do business with them.
I'll tell all my friends about Etoile. The name is hard to pronounce, but you'll never forget them once you've been there. An enormous collection of rental costumes. Their retail costumes are a little pricier than what you can find at Target, but they are a step up and better quality. The best thing is they have costumes all year, not just at Halloween. My best find for 2011!
11/14/2011Provided by Citysearch -
Right here in the Valley. A for real costume shop with an amazing selection of rental costumes! I just had to add my 2 cents to let everyone know what a great place this is. A few days before Halloween the store was crowded and hectic, but they were patient and helpful. When I returned my costume a week later (extended rental period at no extra charge), there were no hassles. Overall, a very pleasant experience. I'll be back!
This place is deceptive from the outside. Walk in and it overwhelms the senses. I've been in several times now and have always found exactly what I was looking for. The staff is helpful and the selection of costumes for rental is amazing. They also carry every accessory needed to finish a costume.