American Lock & Key
Tarzana, CA 91356
(800) 671-1161Add Hours
What a great locksmith. I wanted a combination lock for my home office. I called around every locksmith gave me a high estimate plus not same day service. I talked to May the Manager had someone come out the same day. The guy who came was in and out with in 30 minutes. Perfect fit and great immediate service
I just bought a new house, and I needed my locks changed immediately! American Lock and Key came out right away! They were friendly and professional and their rates were very reasonable.. I would definetely use them again and recommend them to anyone!
Last night my wife lost the house keys.I called American Lock and Key They Right Away showed at my door. They changed my locks. I am very satisfied of their great service. I highly recommend. Thank You American Lock and Key for your professional service!
I felt that a charge of $260+ for 10 minutes work to replace a keyed on both sides cylinder for a commerical store lock were grossly excessive.
The $260 includes service call, parts and labor. The cost of the commercial grade hardware accounts for the bulk of this charge.
I was locked out of my car in the recent rains and American Lock & Key arrived in no time and got me back into my vehicle for a reasonable price. I would definitely use them in the future for all my lock needs. Would recommend to friends and family.
Great experience all together. From the initial call to the dispatcher, to the respectful and very helpful visit by the technician. He was very knowledgeable of what he was doing and every component in his utility van arsenal. Everything was handled without a hitch. I shouldnt have anymore lock problems, but if i do then i know who im calling.
It all started when I called their office, the dispatcher was very polite and friendly, he tried to schdule the appointment to the time that was convenient for me. When the thecnician appeared, he was right on time, and very nice. First he took the time to explain to me what he was about to do. I even asked him a couple of questions, and he answered each one of them in a very professional manner. He mentioned the fact that he has been doing this for over 12 years! I was surprised for good. Doing the job didn't take more than expected, and by the time he was done, everything looked great and neat. I tried the keys to see if they work, and everything was OK. The tech. explained to me how to use the locks, and I felt secured with what I got and paid for. Prices are very fair, I would for sure use them again and recommend them to all of my friends.
Thank you American Lock & Key!
Person who came to my home very disrespectful & rude...very pushy in his sales & condensending when asked about his products & why he would recommend them. I needed two locks replaced & he pushed for gate locks, several indoor locks..and was selling products at an extreme markup, when I had priced the same product for $28. in Home Depot (His quote: $140. per lock, plus $20. to take off the old locks/handles & then labor). He was a young man & kept stating he had "years & years of experinece, so he knew his trade & didn't appreciate questioning him". I would definately not recommend this company. BEWARE!!
Our mission is to provide top security and excellent service. When our tech did a security check he recommended a security solution and educated you on what your options were. I apologize if his suggestions seemed rude or pushy. Also, we rarely sell the same products that Home Depot carries, rather, we focus on locks of higher grade and quality. Our staff is made up of locksmiths with at least 4 years experience and they are trained to educate the customer as much as possible. I would be happy to discuss this matter further if you wish to call our office and I would extend a courtesy discount if you would consider allowing us to provide you with future service!