Never ! BAD ! Asian gentleman was rude to me. He wanted to charge me TWICE a prices ! I do not recommend this business. Rude Asian gentleman and High prices. I am NOT going Back to this store again. I do NOT recommend this business ! DO NOT GO THERE !
2266 University Square MallTampa, FL 33612
From Business: All brands of watch repair, batteries while you wait. All Jewerly repair, band sizing, remounts, re-stringing pearls, jewerly cleaning and inspections.
Sadly disappointed…I brought in a family heirloom for repair. I was told I would be charged $35 for an estimate, but it would be applied to the repair. When the shop called me with the estimate, I had to ask for it in writing and it did not include all the work that was needed. So a week later I went back to the shop to discuss it in person and explain that I wanted the price for all the work that was needed. The following week I was called again, with a verbal estimate of $785.00, and it still did not include all the work that was needed. (The cost was about $300 more than the amount of the ballpark estimate I was given.) I went back to the shop the following week after that and paid $35.00 to get my watch back. I asked if they would apply the $35 to the work at a later date and the shop owner said no, it was for the labor to put it back together. Well it had been put back together the week before they knew whether I was repairing the watch or not. My feeling was that they did not want the job in the first place and overpriced the repairs so they would not have do the work to provide me with an accurate estimate. I’ll continue to shop for someone to repair the watch, but I will never pay for an estimate again. I will not do business with this company in the future.
I have been going to this store for years. Pretty much anytime I need any work, help or info regarding my jewelry I drop into Guido's. They know everything. This is a family business and they each have a specialty. I feel very well cared for here. I always feel welcome when I arrive and pleased when I leave. On occasion I have brought my young son into the store with me. The owner always speaks to him in a very nice way. She talks to him, not like a little boy but as a young man. Pretty classy and good business I think. He will be the one buying the jewelry one day. I would give them more that 5 stars if I could, they rock. If you are looking for a long term relationship with a jeweler this is the place. They have been in business for something like 40 years, no surprise to me.