Great customer service fast easy helpful and knowledgeable too love them they truly help with everything they are fast and courtesy got to give the whole team a high five.
I began banking as a military client when it was called MacDill Federal Credit Union. When it became Grow Financial, I have still received the level…
I was a member of Mac Dill Federal Credit Union for over 23 years, and they were absolutely wonderful. I was concerned when they changed to Grow Fin…
Jordan is the absolute best ever!Before meeting Jordan we were denied for a mortgage loan because another lender's underwriter considered a capital gains income not to be enough documented, e.t.c. We waisted almost two months just to get this. Then we found Jordan and it all changed. We sent an application request, and in seconds we received call from his office. Next day we were meeting with Jordan and his team. From the beginning, Jordan impressed us with both his transparency, and his knowledge of the field. Whole process was simple. Everyone was available on the phone or email and responded to us within minutes! Seller's addendum to extend was soon to expire, we were under time pressure. Guess what? We closed ahead of schedule! Never ever seen anything like this before, working with other highly professional mortgage lenders! Jordan is the absolute best ever! He is on top of everything! Thanks so much Jordan, Jason, Shep, Scott and everyone at PRMG Ybor City!!!
I was very impressed with Audi and his team. They have not only helped me, but have done a great job with my clients as well. There team closed on our mortgage loan in 13 days! Also, not having the best credit in the world, he was able to get me qualified! I highly recommend Audi and Homeside!!!
This credit union is a fluke when it comes to their advertisement of excellent customer service. Their representatives do not tell you all the facts and it takes forever for any information to be posted on your account. The representatives do not inform you with the correct information. I have been dealing with them recently and two out of the three have lied to me concerning my account. I was not told that I would still be charged a late fee even though I paid the amount in full, and I was lied to when I asked the rep if the fee would be waived she said yes and a week later when it hadn't been waived I called to find out it was actually denied. Sadly, I use to really like the credit union I have been a member since 2010 and now I am going to close my accounts and stick with my new bank that has already been more helpful, friendly and honest.
I called this company to get a VA home loan and they said I need a 680 to get a VA home loan. That is a lot of bull! I would tell you my lowest score was in the mid 660and a high score of 750. I called another company with in the same hour I call Veterans United home loans told them what they said and I was immediately pre-approved. I call kelly and told her that I was going with someone else since she said no and she asked with who and I said the company name and she made the mistake most business owners should never do. She said you will be back they always mess up loans. I would like to say that the other lender had my paperwork in order and I am now in my new home 2017 in three weeks for $270k. The only reason I am taking the time to write this is because they just sent me a letter in the mail that said they were not able to get me into a new home because I needed some credit help! I would never recommend this company to any Vets, if you are buying new go thought the lender, for a 270k home I put down $ 500 and they paid the closing cost. this is the worst company I have ever deal with for home loans!
I chose Jordan based on the amazing Yelp reviews. Unfortunately, I think they must be faked because Jordan is the worst mortgage broker I have ever worked with. Jordan’s team follows the classic over promise and under deliver. If you have 8 weeks to wait and close, call him, otherwise there are tons of other Brokers out there willing to provide excellent customer service.
I was very happy to have been referred to this establishment. It has never been a short or easy task to re finance but they went out of their way to make the re finance - simple, quick and one of the best things I did for myself. I saved money and ended up with a little extra to spend on things around the house.
I wanted to Refi my mortgage, I thought our banking institution would be the best way to go but OMG was I WRONG! They were charging me about 35% more then I found here with Principal Eagle, I am so happy my friend told me about Andrea she is fantastic! She is such a professional and dream to work with. Andrea answered our questions before we could even ask them...WOW and her customer service is A+++ We will be sure to tell ALL our family and friends about her services. God Bless her and Principal Eagle for being a company that actually CARES about their customers or I should say friends because that is how we were treated by her.Mary and Randy
I began banking as a military client when it was called MacDill Federal Credit Union. When it became Grow Financial, I have still received the level of service and personal attention I have become accustomed to. Today, a Grow associate happened to review my accounts while I made a simple deposit and spent the time to help me make the most gains on my dollars without my asking a thing. She saw the faults and fixed them for my best benefits. Extremely polite and well versed in the business. This was at the Hyde Park location and her name was Kristen. Kudo's to you !John
This company constantly spams me with calls to my cell phone from multiple ever-changing anonymous numbers and sends me numerous unwanted texts. You'd have to be crazy to get involved with company using these business practices!