We came in this afternoon to buy Mace for our daughter, who is leaving for college next week. This trip to Shoot Straight was exactly like every other visit. Everyone asks you if they can show you something, if they can help you find something, if you are looking for something in particular, and if you would like information on the range. The employees walking across the store actually stop and ask you if they can help. And, it is all done in a profession, helpful manner, not in the condescending used car salesman way. I donﾒt think there is another retail operation in Tampa that takes an interest in their customers the way Shoot Straight does. These guys consistently deliver the kind of customer service that everyone else talks about, yet falls far short of delivering.
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I renewed my membership today, with a big surprise. I haven't been at the shoot straight location for several months now and I have to say what a difference. Seperating the member with the non members range check in is a huge plus. Love it!!! I regularly use the range at least once a week, and I hated how I had to wait in line for other people to fill out the paperwork. The new set up of the shelves is also better. David helped me with my renewal. What a professional person. He was very helpful and very costumer oriented... Great job guys.
The staff are great. The store is clean and everyone is personable. My husband really was impressed with the selections and we plan on using thier range regularly,