Can you tell from all the "stars" how I feel about the people behind the counter in the pharmacy. Corey and Andrea went beyond the "call of duty" to help save me money for a pre rip tigon I've been recently taking.. Corey called and left a message that the coupon on file was expired and to bring a new one to get the discount. In my busy schedule of late, I hadn't got the message and came to the store without it. In my haste to get to the store I left my phone. Andrea was kind enough to input my info on her phone to help me get the discount. I even tried to give her money and she refused it. Would have been worth every penny. Props to people willing to go above and beyond expectations........a big THANKS��������
Wonderful pharmacy and staff. They deliver my medication to me at no cost to Sarasota. I have never known a pharmacy to do that. They always take time with me on any questions or concerns I have. I never feel like I have to hurry. Extremely pleasant and knowledgeable staff. They even remind me when I am due for my medication to be delivered. They make one thing in my life a lot easier and that is very important to someone with multiple health issues. They even sent me a text on my Birthday and that was very nice! Thanks to all the staff at Quality Specialty Pharmacy.
Called to confirm that they had all the information needed to get my medication for treatment approved and ready for ship. Very friendly, courteous and handled everything with efficiency. They informed me that they needed to have my info & prescription for my treatment meds transferred to another specialty pharmacy in the region and explained to me why and what for and they handled that very quickly and efficiently as well. The other specialty pharmacy called me the very next day and my treatment meds were here in 3 days! Thanks so much Tonie!!
Rebecca assisted me with some issues I was up against on getting the meds needed and then the shipping of them.....she went above and beyond to help and I so appreciated her efficiency, kindness and understanding. She made a frustrating situation way less stressful. THAT is a rare thing to experience in customer service out there. So kudos to you Rebecca - you rock and to Quality, I say, she's a keeper - give her a raise! And I know what I am talkin' bout because I am in CS Management. Thanks so much Rebecca.
From Thomas KaneOn the outside chance you didn't get my phone review or I didn't include my name,I am doing another.I worked with both Anna-Lisa and Rebecca on the phone a few days ago. They were both extremely helpful. I made it clear to Rebecca that I needed my meds before I went out of town and she went out of here way to make sure that happened. It is nice to know that people still go out of their way to assist people as they did, and want QSP to know they have 2 wonderful employees. Thanks again girls!
I couldn't have asked for better service! My old pharmacy was being extremely difficult and not helping find a medicine that my insurance would take. The girls, Anna-Lisa, Kali, and Ashley, went ABOVE AND BEYOND for me and found a prescription that my insurance would cover while also helping me deal with my dermatologists office. They handled everything for me and made it very stress free. I couldn't be happier. Definitely going to keep using this business.
Recently Quality Specialty Pharmacy became my new pharmacy and moved away from the big chains. I really liked their commitment to get me my medicine and stay flexible with my schedule especially with my work schedule being so demanding. The customer service is great and even reminded me of my next refill. I've never had anyone do that before. I appreciate all they do and now have a pharmacy relationship me just as important as my local physician.
I have used Quality Specialty Pharmacy for a period of approximately 5 months now. Although I am 50 miles from their offices, they offer courier delivery of the medication with no wait or interruption in receiving my medication. They always telephone before and after delivery to see if I have any questions, to inquire as to any new medications I may be taking, and to insure prompt delivery. I would highly recommend this pharmacy.
MY NAME IS JILL MILLER,I GET AN RX MEDICATION ONCE A MONTH FROM Y'ALL!SO FAST AND EASY FOR ME TO GET MY MEDICATION !AND CUSTOMER SERVICE IS NICE . SARA, IS GREAT AT HER JOB. SHE IS ALWAYS SO HELPFUL AND FRIENDLY, THAT MEANS SO MUCH. SARA, IS A GREAT PERSON TO HAVE AROUND. I THANK YOU SARA, FOR BEING THERE FOR ME!!! SINCERLY, JILL MILLER P/S GIVE HER A RAISE!!! SHE DESERVES IT!!!
I received the very best customer service and consultation from Natalie during my acquisition and shipments of my specialty medication. I was especially happy when I was compelled to switch my insurance coverage, and I was still able to continue my medications. Thank you Natalie for all the support and service! I fully recommend Quality Specialty Pharmacy to the general public. Try them--you'll like them, too.