2 days in a row I called ( several times a day ) and got a recording, leave my number blah-blah ....no return call.3rd day, finally got an answer ... I'll call you back in an hour he said.I called back late that eve ....yep, recording.4th day, you guessed it.Sent an email eve of the 4th , I just want to know availability and price, nothing complicated,.....still no reply....I don't get it.If this is par for sales, JUST imagine service !
I have been using Bill and team at West Coast Cycle for over 5 years now (3 different bikes). I must say from the first time I took my bike in I felt like I had a friend in the business. This last time my bike was totaled from a wreck and Bill and team helped with the insurance and getting my replacement bike checked out and ready to go. I can't say enough good things about these guys! Don't hesitate to take your bike to West Coast!
just happen to be passing by and pulled in and took care of me right away thank you guys
I love this place. I was told this cycle shop was the best repair shop in town by a friend . I was having electrical issues and other shops had already looked at it and attempted to fix it but could not find my problem. I took it to Bill and he found and diagnosed my problem exactly. Minor electrical short ...Could have taken major advantage of me but didn't . Very Honest and Very Knowledgeable. Knows his business for sure and I will not go anywhere else from now on.