The Missing Piece

I love your store. I have bought a number of items from you and my friends are so impressed that I have bought from consignment. Often my sister and I drop in just a poke around. Everyone is so nice.

This is in response to Jack C. and his critic below. I am one of the owners here and was very involved with your quote and events that day. I am unsure of the "bait and switch" you are referring to unless you are talking about having us come to get your pieces only to find out they were damaged and not in the condition you promised they were. You did send me pictures, the bed was actually one of the most beautiful beds I have seen and I was very excited to bring it to our store and sell it for you. I am not interested in paying my movers, paying for gas in the truck and for everyone's time and then end up with nothing. But that was what happened. In my emails, I provide a long list of what we can and cannot take. In that list it states we cannot accept items that are damaged - your bed had a crack straight down the middle of the headboard. If also says we cannot accept items that are makeshift to fit your piece - the bed frame did not even match the bed itself. I cannot accept money from clients for a bed that is cracked and will probably not be able to be put together after they purchase it. It is very unfortunate we have sites out here on the internet world that allow people to post maliciously with half truths. This is a family business. This is our livelihood and we all work very hard to be a great addition to the South Tampa and Clearwater community. Shame on you, Jack.

Beware of this company. They are bait and switch. I worked with them to sell a beautiful custom made bedroom set. Sent them pictures, original prices, builder [credible, wood crafter] and repeatedly stated was custom and would need some disassembling. Upon review, they stated though beautiful that they had re considered. I lost two other buyer prior to the holidays.



I am disappointed and will not recommend this company EVER again. VERY UNPROFESSIONAL.

I have bought and sold many pieces of furniture at The Missing Piece. I type this as I am sitting on a fabulous bed purchased from the Britton Plaza location. Today (Sat 01/19/13), at the Britton Plaza store, I was treated so poorly. Upon entering the store, I was greeted with “Can I help you we close in 14 minutes”. After 45 seconds, another sales person bellowed: “CAN I HELP YOU!” in a tone that sounded like: “Can I help you – please leave quickly”. I left the store at 5:50pm, after doing a 2 minute lap around the store. I was shocked by my treatment, especially after having been a loyal customer for 10 years.

Dont buy or sell here. People put stuff here that they can't sell on ebay.

I bought a table and chairs and they have a no return policy. You know how it is - You are sure it is going to look great. It didn't work in my house and to sell again on consigment 1 day later. it was going to cost me 50% of my purchase price if it sold.



They are not flexible and will not work with you in any special way if the furniture does not work out for you.



Buy something new from a fiurniture store that has a reture policy. It will be cheaper and less risky!!

This place is not worth my time. first of all they snubbed me when my daughter and I walked in, past right by in front of us to wait on another customer, (non-black). It was really overpriced on some items. I will never set foot in another one, reason being, I reported this associate to the Manager and he did nothing.



Did not apologize, never got up from the computer and phone "desk" to acknowledge us. Simply said with an arrogant attitude "can i help you with something"?, I stated no, my money is green and I have lots of it to spend and was going to spend it here but you all do not want my business.



I will tell everyone I meet about my experience at this store. I will never condone such rudeness and I can not believe that the owner or owners would put up with this. Then again perhaps they are the same type of people that they have working in the store (more than likely).



Missing Piece, you will regret treating us this way, you will probably lose business or go out of business. You may not believe what I am saying but you can not get away with treating people this way and expect to prosper.

You will lose in the end!