Red Cap Plumbing
6605 N Nebraska Ave, Tampa, FL 33604
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Had issue with washer drain over flowing. Called landlord to see what could be done. She called her own plumber and he recommended using draino. That, of course, didn't work so she called Red Cap Plumbing and they a technician come out. Nick was great! He talked us through what he was going to do and took the time to do it right. He was very personable and talked with us about his dogs ( we have dogs too) and made us feel comfortable. I will defiantly let my landlord know that Red Cap is the only way to go! Thank you for such great service! Thanks Nick!!
I hired Red Cap Plumbing for my bathroom toilets and hot water heater. So happy with the experience. Steve Burgio is the best!!! Super friendly and gave me beautiful service. I was so happy with the service I am recommending this company to all my friends. Thank you Steve! Thank you Red Cap Plumbing!
My husband called on Thanksgiving weekend due to our toilet and tub clogged and the receptionist assured us the repairman would be there around 3 or 4. Gary showed up and explained our options and what he would do. He worked on our drain on the roof even after it got dark. He was determined to fix it but after it got dark we encouraged him to just finish it tomorrow. He came back today with new toilet in hand and fixed our drainage issues. Awesome technician and again thanks Gary for your service. We are planning on having our bathroom redone and red cap will be my choice.
They showed up on time. They were friendly and fully explained everything they needed to do before doing it. They answered any questions I had. They treated me with respect, even tho we had one smelly and messy situaution. Thank you for being so patient with us and for not telling us our house smelt. : )
Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our techs! Please contact us when you have any plumbing need. We would be happy to help! Your Friends at Red Cap Plumbing
We called Red Cap plumbing to do some general work in our house (fix a toilet, unclog a drain, and take a look at a broken fixture). You should be aware that their estimate is only free if you choose to have them do the work in your home. Otherwise, they charge you a non-refundable service charge to have somebody come out and look at your problem. If you have the work done, they waive this fee. The man who came out was prompt and professional, showed up on the same day, and quickly fixed most of our issues. I am unsure if I like how he gave us a price up front for our issues and did not charge by the hour or not. I suspect for people with work that may take several hours, it may be cost effective to have flat pricing for their issue regardless of hours of labor required, however, for people like us it may have been cheaper to be charged for the labor of less than a half hour and the parts. I cannot really speak about how this compares to other companies, however, because I am unsure of how others price their work. Red Cap charged around two hundred dollars for these issues. Even so, he was very nice and gave us a discount even though we couldn't print out their coupon from the website. The only reason I did not give the company five stars is because he was going to give us a price quote on a part that he could not fix and on maintenance for our sink and he failed to call us back. I am sure he just forgot or overlooked it, however, I was hoping that he could find the part and come out and fix our last problem.