More Info

General Info
This office is closed to the public. Please contact the office to make an appointment. At Invitation Homes, we offer high-quality homes for lease in desirable neighborhoods across America. As the nationâ??s premier home leasing company, we offer our residents welcoming spaces for a more inviting life. With approximately 80,000 homes for lease in 16 markets across the country, our residents have access to homes with features they value, such as close proximity to jobs and access to good schools. Each Invitation Home features beautiful updates and renovations from curb to kitchen. Making them homes where individuals and families thrive is why weâ??re in business. Thatâ??s why our mission is â??Together with you, we make a house a home.â??
Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
AC
Anna lea C.

10/31/2019

Provided by DexKnows
Overall
Mold, dog eating glass, waste of time

I'm extremely distraught with every interaction with Loreyly MacKinnon, Jim Staples, and Invitation Homes.

I've made a career in PR working with Fortune 500 companies internationally to build and maintain customer relationships.

I've never seen anything this bad.

We were begging for mold issues to be fixed for over 2 months (7 days is the Florida law for acknowledgment).

You gave us 24 hours to move. We received zero help for the move, even though we requested it.

My dog ate glass from the backyard that wasn't cleaned up when we specifically requested the backyard be cleaned up before we moved.

Now, we've had to invest our own money into this home to fix the fence.

We didn't withhold rent AND we didn't contact a lawyer or the press. We wanted to give you the opportunity to make it right.

The amount of time and money we've lost into two of your properties cannot be replaced. I genuinely hurt and disgusted that you can take advantage of people like this.

All we asked was to do the right thing.

Instead, you've ignored our requests, lied to us, wasted more of our time, and painted over the mold.

The only comfort I have is knowing that you have to live with your choices. I would never treat a customer like this.

I don't know how you sleep at night knowing you're doing this to good, hardworking people.

I only hope you do not do this to another family that doesn't have the means we do.

AC
Anna lea C.

10/31/2019

Provided by Superpages
Overall

I'm extremely distraught with every interaction with Loreyly MacKinnon, Jim Staples, and Invitation Homes.

I've made a career in PR working with Fortune 500 companies internationally to build and maintain customer relationships.

I've never seen anything this bad.

We were begging for mold issues to be fixed for over 2 months (7 days is the Florida law for acknowledgment).

They gave us 24 hours to move. We received zero help for the move, even though we requested it.

My dog ate glass from the backyard that wasn't cleaned up when we specifically requested the backyard be cleaned up before we moved.

Now, we've had to invest our own money into this home to fix the fence.

We didn't withhold rent AND we didn't contact a lawyer or the press. We wanted to give Invitation Homes the opportunity to make it right.

The amount of time and money we've lost into two of Invitation Homes properties cannot be replaced. I genuinely hurt and disgusted that Invitation Homes can take advantage of people like this.

All we asked was to do the right thing.

Instead, they've ignored our requests, lied to us, wasted more of our time, and painted over the mold.

The only comfort I have is knowing that they have to live with their choices. I would never treat a customer like this.

I don't know how they sleep at night knowing they are doing this to good, hardworking people.

I only hope they do not do this to another family that doesn't have the means we do.

Details

Phone: (813) 257-0126

Address: 5310 Cypress Center Dr, Tampa, FL 33609

Website: website

People Also Viewed