4912 W Spruce St, Tampa, FL 33607
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The mission statement of Enterprise should include a name with the brand, and that name should be George, because of his exceptional customer service and willingness to "make you feel" like you're the most important customer in the world. My entire family rents from this location just based on his outstanding caring attitude.....great company with a great leader at that location.
I just rent a car for 3 weeks from the Spruce Street location. Customer service for both check-out and check-in was smooth, friendly-impeccable. I had to return the first car because I was not aware it didn't have a cd player. The agent accommodated me with another car quickly and without hassle. I highly recommend enterprise for it's customer service!
After a botched reservation through another Enterprise location, the Spruce st. crew came to pick me up. I got a Chrysler 200 and left only to be driving a car with a violent shake over 40mph. This was a cause for a return trip to get another car. This car was fine ,but both cars interiors were dirty windows needed to be cleaned. Service good, cars not.