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Discovery Auto Service

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(2 Reviews)

10530 N Florida Ave, Tampa, FL 33612

(813) 935-1051

CLOSED NOW
Today: 11:00 am - 4:00 pm
Tomorrow: 11:00 am - 4:00 pm
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Hours

Regular Hours

Extra Phones

Phone: (813) 443-8244

Brands
buick, cadillac, chrysler, dodge, honda, jeep, nissan, regal, sebring, yukon
Neighborhood
Northwest Tampa
AKA

Discovery Auto Center

Categories
Used Car Dealers, Auto Repair & Service
Other Information

Parking: Lot

COUPONS & DEALS

No coupons available

Reviews

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Clara D.

09/23/2017

Overall
Expertise
Professionalism
Selection

Was told by Bruce the manager.. If you take down all your reviews and complaints.. WE will help you. Negative.. The help never happened and therefore everything is going up!!
All the complaints, all the reviews.. and what's to come!

"Bad Deal"

Sold a vehicle with major issues. Have sent all this information to the state attorney as well.
On December 13,2016 Purchased an Audi 2011 from Discovery auto Center which is located in Tampa Florida. The day I purchased this vehicle the check engine light on and I was told that eventually it would go away. On December 15,2016 vehicle was brought to tires plus due to a tire that was about to explode. Apparently the side tire had a seal in it. The sealed tire was replaced. Tire did not match the other tires, but was replaced by discovery auto center. Check engine light remained on till I took it to tires plus. I took the vehicle to tires plus on (01-20-217) and received the worst news ever. The car needed all new tires, tires were all bold. Tune up. (Was never given one) spark plugs. Alignment, oil change and to top it off, car was leaking gas. When tires plus did the check of where it was leaking gas, the discovery was - the oil gasket and panel had to be replaced which cost over 1000 dollars. I immediately called Discovery auto and they told me they couldn't really do anything. I got in contact with my sales rep Milo and he told me to bring car in. I brought car in on (2-03-2017) and was told that I had to leave the vehicle at the shop because it was un-drivable. Car was at the shop for 2 weeks getting repaired. Per the mechanic, everything involving the oil was replaced. Picked up the car after two weeks on (Feb13,2017)and within (2) days car was back at the shop for halting and sounds.
Hose was broken and never replaced which Discovery Auto center charged me for.
Took it to Tires Plus and got that fixed.

Even after the major repair, (have receipts) car was still leaking and was told that it was drainage from the past leak. (I have my receipt for that as well)

In the next couple of weeks, car had been making tough noises. I immediately called discovery mechanic and was told that it's a rough car and that the noise would go away. Noise is still there- has been there.
Now - August 25,2017 - rattling has been added to the noise, took of up tires plus and the noise is there because it's been diagnosed with needing a motor. The whole job will cost over 15,000 to get it repaired.
Car was purchased at 62,175 miles and currently has 67,100 miles.. Car has not been driven due to all the issues it came with.

Scott C.
Edited: 08/16/2017
Overall
Expertise
Professionalism
Selection

Great experience. I bought a Maserati and had some issues but Bruce the GM stepped in and seems eager to help as a good dealership should. I will update soon!

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