Not Reliable, Does Not Follow Through on Commitments, Do Not Hire!We hired this firm in December 2013 as a subcontractor to perform generator exciter testing for one of our clients. First, when they were done with the testing, it was discovered that they forgot to reinstall wires they disconnected during the testing process which resulted in not allowing the units to come on-line when called upon. This caused an availability problem for our client. Second, after three months of asking and pleading, they did not provide us a report of the testing so we had no choice but to cancel their contract in because of default and hire a new firm to redo the testing. This again caused our client problems because they had to take the units out of service again which also affected their availability ratings. Hire this company at your own risk. It is a one man operation and he can not or chooses not to honor his commitments. Our association with this firm has cause a lot of grief and money for both our company and our client.
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My first and only contact with this company was a very rude receptionist. It's a shame to have that experience before even interacting with anyone else at the company. The owners should consider the first impression that she is giving out. They will not get my business as a result of her attitude.