I had Mike.C . install my water softener and he went above and beyond to install my system. A couple days ago I hired another plumber and he did a poor job And messed up the entire install. Red Cap Plumming aka Super Mike.C got my system up an running with no leaks and patched up the holes the previous plumber made.
I called Red Cap Plumbing and Air the other day because my ac wasn't working. Over the past week, the weather has been crazy; hot, and cold, then cold and hot. When I called in I spoke to Christen, she was very delightful, kind and she was genuinely concerned and wanted to make sure my ac was fixed. They don't service my area, unfortunately. But she gave me a phone number for another company that does. That showed me that they care, she cared! I have never called a company who was genuinely concerned and wanted to make sure my issue was taken care of. I really wish they had technicians in manatee county! Based on the great customer service I got over the phone, I can only imagine how great the service would have been, if they were able to come fix my ac. I will recommend Red Cap to ALL of my friends in Tampa! Thank you Christen for your professional, pleasant, helpful, EXCELLENT customer service! I called the company she referred me to and they helped me out. But I wanted to Thank you Christen and Red Cap and wanted to let everyone know how talking to Christen made my day!!
Anthony was great! Such a nice, professional guy who gave us his honest opinion and did great work! This was our first experience with Red Cap Plumbing...We will definitely recommend them and use them in the future!
Sean Granville was friendly, efficient and competent. I was very satisfied with the service that he provided.
John Guzman is everything you want and need in a Technician My life is a hurricane and he provided service and support in this difficult time in my life He is at the top of my list next time my 1927 bungalow needs help or when my family and friends ask for a recommendation Thank you for your service
Riccardo, from Red Cap, came and installed a new disposal and water filter faucet. Wow!! This guy was EXCELLENT!! Professional, polite, thorough. The job was a total success. Everything was tested. As an aside, winds up that the water faucet that I had purchased from Lowes was defective, which Riccardo tested before installing. Since Lowes was nearby, I exchanged it while he was working on the disposal.As far as Red Cap, I called and Riccardo was to my house in an hour!!! Are you kidding!! "Same hour service"!Red Cap is my GOTO plumbing company. 5 Stars! And thank you Riccardo.
This was the best experience I ever had with a plumber. I will never use anyone else again. Mr. John Guzman was so efficient and knowledgeable about his job. We absolutely love him. FIVE STARS for you Mr. Guzman and thank you for doing a outstanding job representing your company.
Had another service company out here two weeks ago called Pink Plumber. The guy said they fixed my issue, scratched up my toilet with their auger, and then charged me a fortune and told me I still needed to have them do a "roof extraction?" for an additional $600. I decided to call Red Cap before I spent that much.Red Cap came out same day. Looked at it and ran a series of water flow tests (which the other guy never did). Said it was limited to the toilet since everything else was flowing through the outside drain. He came back in with an auger and fished out WetWipes and a few other nasty things from the toilet, and everything started working perfectly. John Guzman was professional and HONEST!!! they actually know what that word means HONEST. I am happy to say that my plumbing is working perfect now...unfortunately he says I will need to change out my toilet because it looks horrible from the other guys. I definitely have their card hanging on my fridge now...no one else will touch my plumbing. (OH Yeah, my A/C was not cooling, so the plumbing guy called out the AC guy, and they came out the same day too. Burn out contact, it's fixed too...I"m a happy camper today.) I can actually be nice and cool while i use my new "working" plumbing....yah!!
Jeremy installed a new water heater in my home. He was friendly and professional and accomplished the installation swiftly and efficiently. I am very pleased with the service
Thanks to Jeremy. He was personal, professional and knowledgeable. He did a great job and finished ahead of schedule.