Will not put a person on next bus if miss bus if have non refundable ticket. Airlines always do. In this age this is unbelievable. Have to buy whole new ticket.
I would lime to thank two women who were working new years day between the hours of 10am-2pm..we were desperate to get information to a passenger that arrived in tampa..they took our information and we were able to handle our situation...thank you so much ladies for your help...have a wonderful new year..jodi...Bradenton fl/east haven,ct