Tittle : Management Ms. Marisol, I have called her 3 or 4 times in one month. She was so patence and soft spoken. She answered all my questions, plus gave more information. Ms. Marisol exceeded her expectation's. I can say she is in the right position of management. Such a great person !!! Belinda
1. When you read "luxury living" on the website, take it with a LARGE grain of salt. They have certain amenities advertised that are non existent (the bark park, volleyball courts, grills, etc). The gates into the complex are always broken and left open. The outside of the buildings are disgustingly dirty and trees are untrimmed and touching the sidewalk. And the "utilities" that are included are only trash and cable. I don't know where all these people who have left reviews saying "all utilities included" are living, but it certainly isn't here! 2. The pond smells like a sewer. I'm pretty sure the sprinkler system is connected to this pond, because even the sprinklers small like garbage. It will splash on your car and come through your vents. Though I guess it makes sense, because the grounds are always littered with trash. 3. I have had things stolen form my locked car and straight from my door step. 4. Yes, I knew living next the airport would be loud. What I was not told, was that i'd have to listen to jet engines literally every hour of every day.5. This "perfect location" comes with a lot of traffic. People park where they shouldn't. You are surrounded by Hillsborough ave, which is literally one of the worst, most high traffic streets in Tampa, and Veterans expressway and 275. You can hear cars racing at all hours of the night and getting out of the complex in the morning is a chore.6. The BIGGEST complaint is the unprofessionalism of the office staff. They refuse to acknowledge any problem you bring to them, no matter how small. I have had constant issues with paying rent since moving in. They will tell you to pay through the website, but IF there website is working that day, it refuses to process the transaction. If you give them a money order, even if you hand it directly to a person, it will "go missing". The amount of money I have given to this complex in just 6 months is probably enough to cover my 13 month lease.
Very happy here. I love the fact that when I have left my garage door open by mistake the security guard calls and lets me know. It makes me feel safe.
Nice, quiet and safe! So far everything has been pretty good. I always feel safe walking at night and feel very comfortable here.
Great place to live i love it here great maintenance great management a good place to live I recommend everybody come check it out maybe it's fine it's good we don't have a playground but it's okay my kids can play outside people here are great a service like I say it's real good 1 minutes ago for two properties great job thanks for all they do
Moved here 2010. Since the new ownership, we've lost amenities, not gained anything. Lot rent increases and the service is unsatisfactory. Started with two gates open and now just one(main gate) open 24/7. No longer is it considered gated (which was in our paperwork when we bought the place). Cut pool hours down. Office staff rarely picks up their phone nor do they return a phone call. The lot next to us hasn't been mowed in going on 2 months. However, they are quick to put a violation notice about our lawn. They'll repave the road coming into the park but refuses to complete the rest of the park. When questions are asked nothing is resolved and the responses aren't helping the tenants. The persona of Lamplighter on the River is THEIR ACTIONS PROVE TO THE TENANTS THAT THEY DON'T CARE. Being a tenant here is not as pleasant as it could be or should be. If we could afford to move out of here, we surely would. I would not recommend anyone to move here.
Horrible service. Used the one that gave an address in Pinellas County but they appear to be the same company. It took for ever for them to file and to proceed. They were easy to reach before they got my money but after that it was hard if not impossible to get a response. They promised to refund the $90 sheriff fee if the eviction did not go that far but have not done so and it has been months. They will not return my calls or emails. I have reported them to the Attorney General who has launched an investigation.
This is not a review, This is the management of this apartment community. We have had several inquires about being labeled as a second chance community. As of 3/5/2015 our qualification guidelines state that any person applying for an apartment at The Gardens will be denied for most criminal offenses, an eviction (even if it was only filed) showing up on the record, open bankruptcies, owing another apartment community over $2000, and some rental violations. If you have any questions please call for details before applying.Thank you, Management
We have been here several years and have found it to be extremely well managed. A high percent of residents are retired military. Great amenities. Friendly community. Awesome location.
These people discriminate against people with animals. They have Crack Heads that live in there with pitbulls and when a decent family needs a place they wont rent to them. What is this world coming to when landlords and managers would rather rent to drug dealers and users rather than someone who uses no drugs. They told me they couldnt rent to me cause i have a little dog and assured me the insurance company didnt allow it but walk threw the place and see how many pitbulls there are. They leave old furniture out trying to get rid of it knowing it is bugged up with roaches and bedbugs. The lady i spoke to sounded like she was drunk and on something herself so go figure why she would keep drugs in the park so she can get a piece of the action.