I had a terrible experience here. After having issues with my contacts I went in for a follow-up appointment. I tried explaining to the "doctor" that the issue I was having was almost immediately after putting the lenses in, but he wouldn't listen to anything and instead raised his voice and got stand-offiish with me, in a threatening manner. I've never been harassed like this or felt so uncomfortable with someone who is supposed to be a professional. I would highly recommend for everyone to stay away from this place entirely, as they lack professionalism and basic manners.
5607 Johns RdTampa, FL 33634
From Business: Eye DoctorÃ¢â‚¬â„¢s Optical Outlets Each Eye DoctorÃ¢â‚¬â„¢s Optical Outlets location is doctor-owned, uniting the staff with a common vision to sharpen sight and…
501 N Howard Ave Ste 100Tampa, FL 33606
From Business: The Eye Institute of West Florida was founded by Stephen Weinstock, MD in 1974. For more than forty years our practice has been providing excellence in eye care i…
I had wanted to change eye doctors and went there to make an appointment for contact consultation. As I started to make the appointment, Dr. Christman asked how long ago was last eye appt and where did I go. I told him International Mall a few months ago but wanted to change locations. He said with a stern, condescending voice in front of,other patrons, go back there. I left feeling embarrassed and humiliated. He was so unprofessional.
Was hesitating to write this review since the store Manager Angelo has always been a gentleman. Have bought four pair of glasses at this store and he has always treated me with respect. Purchased a pair of Gucci glasses for $516. This was in addition to the $498 paid by my vision plan. Less than three months of purchase date, my lenses were scratched. I only use the proper eyeglasses cloth My wife took the glasses since they were under warranty. Was greeted by an employee. He told my wife that he could not take the glasses unless she paid a $15 deductible. Her question was how such an expensive item required a deductible even though it was apparently due to poor quality of the lenses. This young man kept insisting that he had no responsibility on repairing the glasses unless she paid the deductible. I got on the phone with this employee and requested he stayed with the glasses and if payment was required, I would pay before getting them back. He refused so I requested to speak to his supervisor. He informed me that he was the person in charge and would not take my glasses. My wife said he started making faces as though my conversation was not important and just plain trash. Due to all the face gestures he was making, my wife requested her phone back. He rudely told her “I am talking to your husband” and refused to hand her the phone. After I hung up, my wife kept talking to him and he kept saying “I do not have to talk to you” looking to the store ceiling completely ignoring her. My wife asked for his name. He said it was Jarred and said that he did not have to give any information to her. Even though this is a long review, it is a short summary of the hour my wife spent listening to this employee disrespecting my wife, and me. Jarred gave us the worst customer service we have ever experienced. This man should not be working on anything related to the service industry.
Will not give you your pupillary distance EVEN WITH PAYING FOR THE FULL EYE EXAM unless you order glasses from them. What a ripoff. Maybe if there prices were a little more reasonable, I would not have to order online to save 40%+.
After several tries with contacts he said he could no longer help me. Left me with contacts that didn't work, no prescription, and had used my insurance.
I never found such a large selection of eyeglasses. I couldn't resist so I bought 2 pairs
I went to Absolutely Optical after I looked them up on the VSP website. I called to make an appt. to get contact and glasses script. When I explained to the employee what I wanted, I asked how much it would cost me and he said only my co-pay for the exam.After the exam, I noticed on the receipt that I was charged $76 for a "contact fitting", which entailed me telling Dr. Weil my correct curvature of the contact and he had me try on the pair he had available (more of a curve that I already knew didn't fit my eye). After 5 min. I told him they hurt my eyes and he told me to throw them out and put on my old contacts. He never checked my eyes or the fit.I complained about being charged for a "contact fitting" when he did nothing but make me try on a pair of contacts that I knew didn't fit. He explained that a "contact fitting" includes merely speaking to a patient about contacts and performing a contact exam. Only problem was that his employee told me the entire exam would cost only my co-pay. He said I must not have asked the right questions and basically said it was my fault because I should have asked his employee more questions. TERRIBLE CUSTOMER SERVICE AND ARROGANT. I WOULD NEVER RECOMMEND THIS BUSINESS