I am in this branch almost every friday to make a deposit...usually on my 1 hour lunch break since i work nearby..about a year and a half now ive been going here. There is usually a long wait and one person working the window while other employes don't seem to be doing much.. The staff for the most part are not friendly or courteous. I had an incident last Friday where i was not allowed to make a deposit of 2 checks that were sighned over to me..the bank manager totally humiliated me in front of my coworkers and other patrons in the bank..everyone in this branch knows me by my first name and are familiar with the business where i work..i feel this manager or whoever she is (Marjory) has an attitude and ego problem...i never look forward to doing business at this branch
10820 State Road 54 Ste 202New Port Richey, FL 34655
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The worst bank I have ever used. I've had the worst experiences with this bank. My advise is to use any other bank.
Went into this bank for the first time since I moved from up north, worst possible customer service I've ever received. The tellers didn't even know how to help me and the other people gave me a lecture about my ssc having a different last name when I recently married and said I better get it changed soon in such a rude manner. I advise not to go to this bank for anything. A man lost is card at the atm when I was there. It's completely ridiculous. I wish I could give Zero stars!!!
Pilot Bank is by far the worst bank I have ever experienced. If you want access to your funds and quality service.......look elsewhere.