Brenda Kay Craig has done our Property Management for Decades. She and her staff are professional, honest, dependable, fair and caring. I wouldn't change Property Management Companies for anything!! Thank you Brenda!!! We love you!
The company provided exactly the information and advice needed to make a decision regarding the management of our properties. Very satisfied with the entire experience.
We have utilized Brenda's real estate services for nearly 15 years. Her advice and keen sense of the real estate market has been invaluable. The entire staff is extremely friendly and goes out of their way to help. Brenda's knowledge as a realtor is outstanding and we highly recommend her company for leasing, selling or purchasing.
Best company to rent from. They have gone above and beyond for us. We are a technology company and have been renting from them for 5 years. Rochelle was Awesome!
I live in a home that was recently purchased by this company. It is a tri-story home with a level that falls below the sewer line. I reported an issue with raw sewage in my toilet 1/25/17 ( fecal matter) . Today I get a call from a plumbing company to schedule service. Obviously, I want same day service as I have been waiting for two days. There is a history of this particular toilet imploding on the doors, carpet, drywall etc. on two other occasions. This is hazardous waste that can cause serious illness. I am also trying to be proactive as I have experienced this before and I know how expensive it has been to replace all of the components in the bathroom previously. I requested an appointment at 4pm today. It was 11am at the time of the call. A Representative of the plumbing company tells me that "Home Encounter won't want to pay after hours fees, the appointment will need to be earlier today or tomorrow" I explain the history and let her know I will contact the company directly. I attempted to call and leave a message with no response. I had to email my Agent Yolanda to get a response. I explain the situation to her, she then has someone to call me that clearly could not make a decision. I AGAIN explain the same situation to him and let him know that the signs of the toilet imploding are taking place. He responds telling me to "take precautions so the toilet won't overflow." He requested that I wait until Saturday so they can save a few dollars. I AGAIN reiterate that if the sewage overflows as it has in the past, it would be costs of much more than an after hours plumber.AVOID THIS COMPANY AT ALL COSTS.
I listed my home for sale through Cooperative Real Estate. They provided an accurate ETA for how long it would take to sell and came through! I am using them now for getting situated into my new home.
Been using Cooperative Real Estate here and there for my rental properties. Julie is my go to person. Always knows what she's doing and keeps me in the know.
Been working with Julie of Cooperative Real Estate for quite some time. She's dependable and communicates effectively. Would stand behind her!
Great realty company to be involved with. They are always open and friendly, while also being easy to contact. I have tried contacting them through email and phone and they have responded to both promptly. Moving forward with my new home, I'm glad I am working with them.
Been great to work with so far! This real estate agency if full of life, energy, and commitment. I am learning so much from them and look forward to what the future brings!