What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Fantastic , wonderful people super good job done and Thank you for the great coffee. Cheaper than the quote given over the phone. Amazing people here. Some beautiful cars get worked on also.
I currently have a vehicle at this location for repair. I called the shop before I had the car towed there, and was informed that they would be working with me directly, that I would receive the estimate, and that any repairs would be discussed with me before they gave the estimate to my insurance company or any work was performed. I received no contact from them, other then a quick reply to an email I had sent a few days after my car arrived at the shop, asking if they had a rough estimate or an ETA for the official one. I called the shop a few days after that to explain that I do not want my car to be painted. The car needs a full paint job, which I have been planning to do early next year, and I don't want to have it done in stages. I was then informed that they were beginning work on my car and had even ordered parts for the repair. I was never informed that the estimate had been completed. I have not authorized any work to be done, other than what is necessary for the inspection and estimate process. I do understand that they need to work with my insurance company, and I appreciate that they are willing to deal with them directly, but they do not own the car. It seems like there is some kind of deal between them and insurance companies, or at least Progressive. I do admit that my insurance adjuster was who recommended them to me, but I did some research, and it appeared to be a reputable shop. Unfortunately, I believe that reputation may be from the original, locally owned shop Car Guys. They were bought out by Joe Hudsons Collision Center earlier this year, and it seems that perhaps more then the name has been changed. I will update this post once everything is resolved, and I have my car back.
My car broke down on the side of the road and it was after his business hours and Mr. Murphy helped me out. Mr. Murphy came to where I was broke down at on the side of the road and helped me get my car started so I could get home and the next day I took it to Mr. Murphy's shop and drop it off and Mr Murphy had it fix later that day for me. I thought Mr. Murphy's prices were very good because I called other repair shop to see what they would have charged me and they were double or even some were triple the price he gave me. I will always go back to Murphy's Auto Repair to have any of my vehicles worked on.
stolen credit cards were used to purchase Stolen Goods and shipped here. delivery signed by manager and still they deny it
Extremely happy with this shop! Expert work in less time than I could have imagined. Very reasonable pricing and they fixed things I didn't even realize needed fixing for no additional cost. I would recommend this shop to everyone. Thank you very much T & K!!
2 stars because this a good/bad review and I can't give 2.5... and as we all know, one bad experience makes all the good go out the window. This is now the 2nd bad experience with service. I purchased my truck here in 14' and have since referred 3 people whom has purchased cars here. Frank Diaz and the sales team are great. A real pleasure to deal with. The service department however could use some polishing. Working in service myself, situations that are allowed in their service department wouldn't fly in my field service office. The first incident we had was one of the advisers (Chris whom I just found out is no longer there. Not surprised) belittling my wife when she took the truck in for service. Treating her like "A female in a truck dealership" I called the dealership and it went all the way up to the Director Shay whom called me back and was very polite and made us both feel better about the situation and the actions that "would be taken" to correct the issue. If those "actions" were ever put into motion, we'll never know. Today my wife is being denied an oil change we already paid for. The last time I took my truck in for service I was sold an oil change package which consisted of 2 oil changes. Apparently (unbeknownst to me) these packages expire. She was told our package CONVENIENTLY just expired. I may have, who knows. Instead of the dealership making this right, they would rather lose a customer and take a bad review on Google. It's only $20 or $30 but it's principle at this point. I already paid for this in a package, I'm not paying for it again. Luckily, I drive by 2 other Dodge Chrysler dealers to get to this one. Over $20, we will not be back for service nor to buy more vehicles.*****UPDATE*****So my wife just called me and told me the Director Shay just came down and chewed out the adviser (Rob). I asked if that happened in front of her and she told me the adviser told her it happened. I can't think of anything more unprofessional than to relay to the customer you were just disciplined. Additionally, she told me the techs in the shop were having a great time playing with my on-board air management system and blowing my train horns. My truck was brought in for an oil change.... not for the techs to play with the accessories on my truck. My air pump switch was left on when my wife got the truck back. Lickily I have a safety switch installed to turn the pump off when max pressure has been reached so the tank didn't explode and hurt anyone. Lastly, my wife sends me a picture (see below) of my truck how it was returned to her. Paper mat still on the floor and the plastic seat cover wadded up still on my seat. I almost feel like I need to go through my truck to make sure none of my valuables are missing. Heads would ROLL if this happened in my service department.*****We will NEVER come back to this place. What a joke of a service department.
The new projects are coming in! Upgrading your truck we can do it! Lift kits, Baja conversions, Off road, we do it all!I have been going to Danny's shop for over 10 years. he has worked on all my family's cars and all my friends also. He is the only honest and knowledgeable technician that I know. He knows how to diagnose fix and get parts to repair my vehicles, and for a fraction of a price that the dealers would charge. He is the only high-performance technician that works on my race car. And because of his extensive years' of knowledge on working with race cars my racing seasons are the best, and my car performs best!! Thank you, Danny, very much, and I will continue to recommend him to all my friends!!!!!
I have been in 3 seperate times with a pre approval in hand and ready to buy a car listed online for $11,200. I kept getting ridiculous quotes, twice I was quoted at $18,000 out the door. One guy told me the online price was for a lease only, when I was looking for a Certified Pre-Owned with 30,000 miles? I don’t think so. They treated my boyfriend and I like children as if we didn’t understand the buying process and just wanted to get as much money as they could from us, we were a piece of meat to them. I was hoping the third time would be the charm but I have completely given up on this VW Dealership. I will be sure to have my boyfriend tell everyone at McDill not to shop here as well as anyone I do business with at my Real Estate Office. Next time I’ll be sure to read the reviews, because apperantly this is a reaccuring theme
My completion date was moved 5 different times. Once my car was finally completed, they hadn't made all the repairs to the vehicle. I took my vehicle back to Courtesy two times trying to explain to them something wasn't right with how my car was running. They were clueless. I had to end up sending my car to ANOTHER company to have them complete the repairs. Courtesy is incompetent. Save your self time-go some place else.
T&k collision was more then helpful when I got in a car accident. They went above and beyond to help me and treat me like family. The work is outstanding I think my bumper looks better then before lol. The price they give you no one can beat as well!! I’ll be going back to get my front bumper done as well:) thank you t&k collision for everything!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.