Rude and terrible customer service. Jen quoted a price then did not honor it, use any company but theirs.
Impossible to reach by phone and doesn't respond to emails. I placed an order and when, after several days, I received no shipping confirmation I emailed to ask why. The next day they cancelled my order and refunded my payment. No explanation was provided. If you call the number on their website all you get are recordings and you cannot even leave a message.
This is a great store for those of us who love beadweaving! Holly is friendly and very helpful! I long forward to every visit!