We worked with Tom and were pleasantly surprised by his knowledge of not only Lazyboy but of design in general. He has a great eye and really got exactly what my wife was wanting. If you haven’t been into a lazyboy lately check out the store on Dale Mabry in Tampa we were surprised at how stylish the furniture is and how many fabrics they have.
Tom was very professional and helpful. A lot of options were presented and considered. Extra steps were readily taken to make sure my purchase would be a perfect fit!
We shopped on Oct 5th at the Brandon location and had an excellent sales associate (Brooke Gentile). We were looking for a leather sofa and loveseat and they had a large selection. Our choice (Dexter) was available in one of their local warehouses and was delivered in less than 2 weeks on the day we requested. The delivery was prompt and professional, we will shop there again.Thanks for a hassle free experience,Mike, Colleen and Dewie
Finally got our powered reclining sofa only to find out that our salesman lied to us and tricked us into buying a differnt couch telling us it will be the same as this other couch we were trying out. So not only were we lied to but when we got it home it was defective and one side didnt work. Now we are unable to return it due to this store not accepting returns.
I typically do not write a lot of reviews, but I was/am extremely pleased with my beautiful dining table/chairs and the great customer service I received at Oak Emporium, believe they deserve a nice review. I purchased a table and ten chairs. It took longer than I expected or wanted; however, it was worth the wait. I was told at purchase the furniture is made to my specifications and would take about four months. It took 3 + visits to finally decide on the size and design of my table/chairs and numerous calls and questions to Oak Emporium. Rick, the sales person, met with me several times and always responded to my numerous phone calls and questions; he always remembers my name. He was very patient and knowledgeable-- he went above and beyond to help me come to a final decision. He explained why I should add the extra extension, as we have a large extended family and entertain frequently. This has been the one of the best decisions I have made regarding furniture. I will be back when ready to replace our master bedroom furniture. The furniture is sturdy ( has to be-we have 4 young boys) and made to last. I highly recommend them. Thank you for the great service and beautiful furniture.
The sales associates that assisted me was named Eliud Castro. He was very helpful and I would definitely recommend my friends and family to Ashley HomeStore .
Buyers beware. Service is awful! After waiting over a month, three deliveries and our last delivery being pushed back 3 different times I finally have all my furniture. Now that I have everything I have a $200 side table that doesn't fit in my living room and the store claims they cannot return it. Not even exchange it! Apparently this was supposed to be explained to me at purchase which it wasn't. I wouldn't have purchase anything from this horrible company if so since I wasn't going to see the completed room for a while with all the delivery dates. After spending all the money we did you would think they would work with us. I'm incredibly disappointed & will never purchased from this company again.
Ordered A King bed from here and I must say, I'm very please with the quality. Real solid wood and they delivered my bed the day as promised. I will be ordering my new living room entertainment center from them real soon.
They took our money and gave us an expected delivery time of 6-8 weeks but its been nearly 6 months and they haven't delivered. We ordered a dining room set and the table came in but the chairs are missing in action. Many times, they have told us that the chairs are "on the truck" for delivery the following week but they never arrived. They've tried to get us to take delivery of the table alone but we need the full set and we don't have room to store an extra table while we wait. They've stopped returning calls and we've heard nothing for over a month. I don't know how they stay in business.
What a deal the 1 year protection plan I was offered by Hudson Furniture is! The couch and love seat that I purchased is beautiful and accents my home perfectly! I highly recommend Hudson Furniture to anyone looking to buy furniture in central Florida.