The repairmen were very knowledgeable; they diagnosed the problem, replaced the part, then removed all lint inside the dryer. Recommended ways to a…
I have bought two window ac from them in the last 5yrs. They only last till 3rd season. all they sell is junk anymore.
Called in the morning. They found time to come out late afternoon (so I didn't have to miss work). They were exactly on time. Had explained the ser…
12822 N BoulevardTampa, FL 33612
From Business: Known for Free Service Calls and Free Technician Support, our maintenance and repair expertise, with over 25 years in the service industry, our personnel use the …
Always friendly and I have bought several appliances from them for properties that I manage without any problems. Love to support family run businesses like this one!
Went in for a dryer, but didn't see any in my price point. Tony asked how he could help so I told him what I was looking for. He was more than happy to work with us and our budget. Super friendly! The next day it was delivered, installed, and the old one was removed. I will definitely be going to them for future appliances.
I so love these beautiful people. Bought a washier from them and love it. Getting ready to get another appliance from them to. Thanks gang you are the best.
Very good working used appliances purchase my used appliance great people great service great Appliance try them out you won't be disappointed
WATCH OUT!!! I needed a "run" capacitor for my home HVAC unit. Stopped and purchased a new unit from these people. They gave me a fair amount of BS... joking "did you take a picture?"... "are you sure you know what you are doing?". No big deal... but it got me thinking about the price. I was charged $40 for a part I could have gotten for a little under $5. Look... I'm all for making a profit but that's a bit excessive. Granted I didn't "appear" a pro in my shorts and Hawaiian shirt but hey... I'm retired. I'm retired after 35 years as an engineer working American flag ships in the international trades. I've worked the small stuff and refrigerant and HVAC systems larger than a good sized house. Just BEWARE. Or better yet... take your business elsewhere.
This is the worst repair company I have ever felt w in my life. Request for repair was made 10 days ago w american home shield and this company came out and never came back. Won't return calls - horrible horrible customer service.
They are rated "F" by the BBB and I read 7 different complaints and mine is the same. They come out, collect service call money ( particularly if you have a home warranty) and then they never come back and do the repair and they NEVER return your call.
BEWARE - RIP OFF !!!!!! WILL NEVER EVER USE AGAIN. Front Load Washer door would not close. I was told that I needed a new latch and door lock assembly. I was told that the door lock assembly was quite expensive and I was charged for $354.27. They actually put the part numbers on the receipt. I looked online afterwards - the door lock assembly was $42.57 and the latch was $5.86 a total of $48.43. A standard service charge is $79.00. So I was charged $275.27 for parts that I COULD BUY ELSEWHERE for $48.43 (and you know they are making money also). So Mr Appliance gets those parts for even cheaper. The parts were marked up over 500%.
Very disappointed with Mr. Appliance. It took three days to figure out that a simple small piece of paper was causing our washing machine to leak. This is after a repair guy came out and decided that the "float switch" was the problem and replaced it the following day. Turns out it wasn't the "float switch" because our washing machine began to leak again! That is a mistake on the technician and Mr. Appliance's part...which we were almost charged for!!! After my boyfriend and I cleaned up the leak from the washing machine (which was supposed to be fixed), HE finds out that it wasn't the "float switch" but really the fabric softener tray was not draining right. So after calling Mr. Appliance and explaining the situation a different technician came out to take a look. My boyfriend showed the technician where the problem area was...the technician took one look and saw there was a little piece of paper that was causing the problem. It didn't even take the guy five minutes! It was pretty comical after all that headache and hassle we went through. Then to think that Mr. Appliance charges us $158 after it all!!! Excuse me, but $158 to get a piece of paper out of the washing machine???? After YOUR technician messed up the first two times and after we had to deal with the clean up and determine the problem ourselves. I get we can be charged an initial service fee for someone to come out and take a look. But $158 is absolutely outrageous. We are reasonable people and we are very displeased and feel ripped off. And your customer service was very poor and we got absolutely no where with anyone - Dawn was even nice enough and threatened to send us to Collections if we refused to pay the full price. It just would have been nice to see a bit of understanding within the company but I guess that is what happens when a business only cares about gaining an extra buck. That being said, we will never recommend nor use Mr. Appliance services ever again - and you can look for our story on every service rating site. Thanks for nothing.
Paid $79 for them to come out for 10 mins and tell me I need a new washing machine -_-. Huge waste of money. I probably will never live this down with my husband.