If I could give this company zero stars, I surely would. Unfortunately, 1 star is the lowest rating I could give. Anyway, consider yourself warned, do not do business with this company. Everything about them is unprofessional. The person who serviced my pool weekly constantly broke my pool sweep hoses. In fact, my parents watched him do it and when I confronted him, he lied right ro my face. Total, I had to replace 6 hoses in 2 months. Then I reported him to the owner (Charles), and he did nothing about it. Then the salt system that they lend you for being a customer went out and the technician (Jim) they sent out was completely unprofessional. I don't know anyone who thinks it is ok to yell and curse at customers but he did. Several times I was quoted one price by the owner and then another price by the repair technician. But the best part of it all was when the salt system stayed broken from over two months and when I finally said, I had enough, I am ending my service; the technician came on my property without notifying anyone and removed their equipment (salt systtem and pool sweep) and my equipment (pool sweep hoses) before the month was over, regardless of the fact that I was paid up to the end of the month. COMPLETELY UNPROFESSIONAL AND BAD BUSINESS PRACTICES! If they were anything like a professional company, they would have scheduled a day to remove their equipment so someone could have been present when they did it and they would have left my equipment instead of stealing my equipment! Way to go Sun King Pools you are truly awesome!
40351 Us Highway 19 N Ste 306Tarpon Springs, FL 34689
I live in Mainlands Unit 2. We have Anthony who services our pool and I just want to say what a good job he does for us. He is professional, pleasant, very personable and well liked by everyone. In my opinion, you could not have a better man working for your company. Anthony you are the best!
Not the kind of company I want in my backyard, rude, dishonest and condescending.
I've been using them for years to maintain our pool. They are professional and consistent. Last summer, I had them convert my pool to salt water and install a heater - the work was outstanding, I couldn't be more pleased!
Horrible Company. The contract you sign has you pay in full before completion of the project. This consumer has no leverage for correction. Not to mention, entirely unprofessional with no regard for your property.
LOVE our pool! So does everyone who sees it! Like all construction projects, there were a few hiccups, but they were always addressed and fixed immediately. Eric and David really listened to us and did their best to give us exactly what we wanted. Even now, 6 months after we're finished, I've called with questions and they've been great to answer all of them, or even come out if needed. I have a friend who just built a pool with another company, and it made me appreciate Larsen's even more. She wasn't shown how to take care of her pool and they won't return her calls. Larsen's made sure we had everything we need to care for our pool and were comfortable doing it. Construction is stressful, and you need a company that's on top of things and keeping you in the loop. I wouldn't go with anyone else!
They suck!!!! Worst experience ever with any company. Dis orginized from the inside out !!! Blame all there short comings on there customers. All these good reviews are probably made up lies by them.