The only thing the clerk could say nice about the car was it had a big trunk, really, my husband is 6'7" the car was small but "a full sized vehicle" hyndai sonata, it was 2016 with 2200 miles that part was great but both back seat belts in the back would lock if you moved more than 4 inches, repeated calls but all we got is "will take care of you when you rent AGAIN", got so bad myself and my daughter had red marks on our necks from the seat belts....."will take care of you next time, here take my card" he didn't have any! What a joke, love renting there usually but this started off badly and ended badly, the ONLY thing about the rental was gas mileage and I really didn't care about that I wanted a full size car, the sonata I was told was the largest "full size" vehicle they carry unless you get a premium class!
I always get best rates with Alamo! We were on a girls trip and I rented a full size...which we always rent, the girl at the counter kept pushing me to upgrade to a premium! For $20 more a day! Then came down to $12! I told her this was big enough, she kept pushing me telling me we would not be able to get our 4 pieces of luggage in it. She even showed me a chart saying Full size only held 2 reg suitcases & 3 small which isn't what they showed online. We kept with the full size, picked a Camry which I drive at home and could have gotten another suitcase in the trunk! I think I has such a good rate she was trying to get me to oaying more! Only thing I didn't like was my key did not electronic door/trunk opener, I had to manually unlock the driver door and pull lever to open trunk...a bit of a pain!
The staff was so friendly and helpful. I got the best deal in the area! I was getting my car repaired and they gave me a Mid Size Car for $21.99 because I was referred by the Auto Shop. It is very stressful when your car is broke down but the experience at Econo Auto Rentals really helped my situation. Cheapest Car rental that I have ever been to and I will tell everyone that I know that are in Tampa or traveling to Tampa to call Econo Auto Rentals and check out their rates and discounts first before they go anywhere else. The other car rentals prices change so often but Econo was Great I really saved.
Easy and fast! Checked in online, so just put my reservation # in at the kiosk, got a little slip of paper from it, headed to the garage, followed signs to Alamo area. Found the Economy SUV section, picked out a Jeep (keys inside), loaded baggage, drove vehicle (following signs to check out) to little building at garage exit, gave my slip of paper & showed my drivers license.... on my way. So easy! Returning to airport, even easier..... followed signs to car rental return, parked in a line of vehicles, baggage guy got my bags out.... man checked mileage and gave me a receipt. Done! Love it!
Each time I need to rent a car I always opt for Alamo because I get a great rate, very clean and dependable car with no issues. I love renting from this location because they have a great selection to choose from and they have never failed me yet. The Service is also great...very friendly and helpful staff. Other places put a hold on your card for so much but Alamo charges what the total rental is as when you are on vacation you need to have your card as a backup. Thank you so much for your great service.
They picked me up on time and dropped me back quickly after the rental car return. It's a convenient location that is also open Sundays since I had to attend a meeting on Monday in Jacksonville. I was offered an Elantra as a free upgrade although I had reserved a smaller size vehicle. Interior waiting room is spacious and clean. Michael recognized me from initial visit and TJ too was very nice. I recommend this franchise of Enterprise Rent-A-Car highly as value for your money.
Before 2 months ago i visited Tampa for my business conference. I have already booked them before 1 day. When i reached the airport they have already reached there picking me. I am very impressed from their staff. The condition of car was good, A/C was working fine and also the drive was driven the car within the speed limit. I reached at my place before time. I must recommend this service to my office friends when ever they will come at Tampa for a Business trip.
Had the easiest and best experience with Alamo at this airport!! I did the "bypass the desk" option which made it even easier and selected my car from the easy to read signs for your type of car!! Checking out of the booth was easy and checking out was easy and they even helped us with our luggage! This was a great overall experience and will continue to use Alamo (going to INDY in August and will be using Alamo there as well!)
The mission statement of Enterprise should include a name with the brand, and that name should be George, because of his exceptional customer service and willingness to "make you feel" like you're the most important customer in the world. My entire family rents from this location just based on his outstanding caring attitude.....great company with a great leader at that location.
Rented one of your Ford Focus 12/4 -12/8. It was one of the easiest reservations I've ever made. Car was clean and in perfect condition. The counter girl had us in our vehicle immediately and turning the vehicle in was just as simple. I will continue to use National for all my rental needs. Plus I will share my experience with your service to all my friends and relatives.