When you walk in the door you are greeted by a lovely trickling fountain in the waiting room. The staff made me feel at ease even knowing I was going to be wired and recorded. My “private bedroom “ was so comfortable and beautify furnished I didn’t want to leave. There was a TV in the room, as well as a fan and a white noise machine etc. When I got cold over night, all I had to do was wave at the camera in the dark, and ask for the blanket I had taken off the bed earlier. It was nice that they scheduled me on the same night as another woman in the next room, both of us in PJs but you can do cloths or sweats if you like. They were very professional and friendly. So YES I would DEFFINATLY recommend them to a friend.