My husband and I walked into Serpentini with hopes of getting out of my lease early, we were shopping around, had 3 different suv's in mind all 3 different makes. Well after dealing with Steve Ornouski and Ryan Serpentini my "options" and other appointments were cancelled out of site and out of mind. I left that very same night with a brand new car with a deal i never expected to get! Looks like i found my new "home" for vehicles!
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My experience with Park Ford has been a great one! When my daughter had an accident & totaled her car -we needed to find her a car quick. Salesman, Todd Brazelton was fantastic at finding us a car that was reliable, in our budget & locating one very quickly.
Park Fords staff is the best around. I went in with an issue, and they handled it promptly. Park Ford has always treated well. Everytime I go in there I feel like a friend to them. And while I prefer to work on my own truck, I always feel safe using there shop. Simply put, Park Ford has the best customer service around.
My niece drove from Michigan to my home in Akron recently. When she arrived, her Ford was very, very hot. The next day we took her car to the Park Ford Service on Saturday morning. We were told we needed to replace the radiator on this 2008 Ford. They said it was "so plugged", that if they "flushed" it, it would break the radiator. We must have looked like 3 dumb girls! Went down the street to Valvoline, where they flushed the radiator for $80. She continued her drive to N. Carolina - NO PROBLEM. It is now 2 weeks later...and her car is fine. Chris @ Park Ford service - I hope to get the word out what a ripoff this establishment is!
I wanted a 2014 fiesta ST Milton orange!! Its not the easiest car to find!! Most dealerships won't come off of them!! Steve managed to find me one in Indiana! Yes Indiana! He gave me interest rate and payment under my expectations!! I can tell you Steve cares!! He's not a fat cat lookin for easy money!! He's a small fish in a big pond. But he's the best little fish I've ever met lol. I will always buy from Steve! What a guy!! Steve Sitts saves you the run around!!
Just had a short but very RUDE conversation. I called to inquire as to their fax # . When the female answering the phone asked what department I said the finance. Her response was "We don't have one" then she hung up on me. I called back this time she gave me a fax # to the sales department, but once again hung up before I could verify the number. My husband called trying to confirm the number & was spoken to like he was an idiot and hung up on not once but twice. If they are that rude over the phone to potential customers there's NO WAY I'll do business there. RUN DON'T WALK TO ANOTHER DEALERSHIP !!!