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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Payment method
amex, mastercard, discover, visa
Categories
Swimming Pool Dealers, Swimming Pool Designing & Consulting, Swimming Pool Equipment & Supplies

COUPONS & DEALS

No coupons available

Reviews

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Brayden H.

05/17/2018

Overall
Expertise
Professionalism
Selection

My grandfather has been doing business with pooltown since 1980, and we have been doing business since 2002. She has treated us like family since. Great place!

J R.

05/08/2018

Overall
Expertise
Professionalism

Lady who runs the place is the rudest person I have ever dealt with. Will not be going back and would not recommend them to anyone. Considering how much people spend on pools and maintenance, you would think that they would treat people with respect and want repeat customers. I would rather drive further and give my business elsewhere than ever return to Pooltown.

Eric F.

02/17/2017

Overall
Expertise
Professionalism
Selection

I have been going to debbie for years. Extremely knowledgeable. Will not sell you something you do not need. My pool and hot tub have been very easy to maintain and have been crystal clear thanks to debbie

Tricia H.

09/28/2016

Overall
Expertise
Professionalism
Selection

I have been going there for years, love the owners. I will never go anywhere else. They don't try to sell you stuff you don't need. They are honest. Everyone that has given them a bad review probably went in acting like an ass and expected them to wash your feet! GOOD PEOPLE!

Todd B.

08/27/2016

Overall
Expertise
Professionalism
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Debbie is great! No idea why people have issues with her. Everyone is very helpful and I have never had a problem with anyone there. They even helped replace my impeller on my pump and even replaced my brushes on my sweeper for me for free.

Chris R.

05/08/2015

Overall

This store is great. Everything is always neat and organized and the staff here is great. I have been a customer for many years now and they know exactly how to fix any of the problems that are out in front of them. I would recommend this store to anyone who owns a pool.

Lisa N.

10/06/2014

Overall
Mean bitter lady runs it!

Debbie the owner is a very mean bitter lady that needs to retire ASAP! She even called me a tissy A*S when I returned something! 20% restocking fee. She told me it was the end of the season and that's what it is! I told her if she needs the money that bad well fine but she should consider retiring because I think she takes life out on her customers! I will NEVER EVER set foot in that store again. I will discourage anybody and all of my pool owner friends to stop supporting that lady! She's rude and mean! I actually almost cried upon leaving for how mean and bitter she was! Then I thought why waste the tears!

Terrell G.

09/05/2014

Overall

Terrible service.



Lady that ran the place was very rude and denied me service! I went in to get my water tested and she said she wouldn't test my water! I do not recommend this place to anyone!

Overall

I have used this store for my pool for years. They are amazing and I have never had green water. I have never had a problem with the service.

honest..

08/16/2012

Overall
Horrible service!!! Honestly, ...

Horrible service!!! Honestly, the lady who runs this place was VERY rude. She was unhelpful and very disrespectful. I will never go here again, and I will let everyone I know not to go there.

banddcarroll

08/13/2012

Overall
This is the worst professional...

This is the worst professional store I have ever had to deal with in my life! The woman/owner was the rudest person I have dealt with....ever! I would advise everyone I know that owns a pool, or is thinking of getting a pool to steer clear away from that store.

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