Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
2211 Apalachee PkwyTallahassee, FL 32301
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
Serving the Tallahassee Area.
From Business: We are leaders in our industry with a priority for customer satisfaction. We bring a higher level of customer service and product fulfillment than our competitors…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
UPDATE: I talked to the Store manager Marcus and the garage manager Gill today. They were extremely apologetic when I told them what happened, offered to make it right and refunded me. Although I've been satisfied, this situation should never have happened. I recommend the company look more closely at their employees and how they treat customers. Went to Pepboys today to get four 10ply tires for my dodge 1500, after pricing several places pepboys appeared to be the best deal at $569.04. It turns out I could not have possibly been more wrong. The manager; Mike, gave me a quote of $569.04 (without giving me details about what that included), and said I would get a free brake inspection, alignment check, and that a free warranty came with the tires. All great news! He said it would take at MOST an hour and a half. I decided to hang out and watch the work being done. A young kid I believe named Karlo began the work. It took him twenty minutes to remove the first tire, and additional ten to twenty minutes to try and get the rim removed with the automatic machine. Finally he called over another attendant to help him get it removed. Then he began texting. I was getting frustrated at this point, since it had been nearly fourty-five minutes since the process began and he only had ONE tire removed. Another twenty minutes later he had put the new tire on the rim and loaded it onto the truck... only then did he realize he FORGOT to put pieces back on the rim. At this point I was LIVID and called over Manager Mike, I asked him if Karlo had done this kind of work before. Manager Mike said "He just hasn't used this equipment." I said "So he's never done this work before?" Manager Mike said "No, not on this equipment." I said "What the hell, why did you give me a newbie? I don't want him working on my truck anymore." Manager Mike said "I'll go help him in a moment." Several minutes later, he emerged from the back room with a bowl of cereal, munching away as he leisurely strolled over to where Karlo was STILL struggling to get the first wheel mounted right. Manager Mike continued eating and did not help Karlo at ALL, instead he watched him struggle to get the second wheel off. I stood there staring in horror at the situation, finally after about five minutes, Manager Mike realized I was watching and put down the cereal and began helping. When he walked back into the office, I told him again that Karlo should NOT be touching my car, I wanted SOMEONE ELSE to finish the work. FINALLY, another mechanic came over and began popping the tires off, and replacing them. It took him only twenty minutes, what took Karlo nearly two hours. Even with as quickly as the new man worked, I was still there nearly three hours. Finally when the truck was finished Manager Mike came back in. I told him that this was the WORST Pepboys experience I had ever had, and that although he had been nice to me it was clear that Karlo had no idea what he was doing and had no business working on a truck when he didn't know the equipment. Secondly I told Manager Mike that he was badly representing his company, as the way I was treated... a young woman with a truck... made it seem that his company put the 'newbie' on the woman's truck because it 'didn't matter'. Manager Mike said; 'It's alright!' When I get in the car, already angry that Manager Mike did not even offer me an APOLOGY much less a discount off my purchase... did I realize that I got charged for a $57.12 warrant that he told me was FREE. Not only that but I was charged for wheel balancing... how was that not part of the package? He said everything was included. If I had known the warranty was extra I would have never purchased it. Needless to say, a HORRENDOUS experience, I will NEVER be supporting Pepboys again as a customer AND as a woman. I urge other potential customers to stop and think before you patronize their store.
My wife and I recently moved to Tallahassee from Tampa after purchasing her a new Lexus IS250. This was the first new "luxury" car we had ever purchased, and the largest purchase ever besides our home. Not but two months of owning the car, I hit a deer one evening. Needless to say I was grateful for only two dents, but they were located on extremely difficult locations over the wheel well and back right door frame, both on creases. I was extremely skeptical Precision Dent Removal could help due to the location, but I had seen Jeremy's work and he insured me they could repair them. So needless to say, I had high expectations. I also had a 'welcome' to Tallahassee door ding from a beat up mini-van who parked two inches from the car in a grocery store parking lot (Next time I'll be waiting...). I missed the major door ding on the front wheel well, and assumed no one had gotten out on that side since it was only two inches apart. WRONG! Once I got home and the wife saw it, I was in deep doo doo. This one was extremely noticeable due to the location once again on the front left quarter panel right on a crease. This one I thought for sure would not be repairable, and I was extremely concerned they could improve but not completely repair. All three dents were completely removed and look as if they never happened! The Lexus is back to it's glorious starfire pearlescent beautiful body! Have complete faith in Jeremy and his professional staff. I would recommend them to anyone who has dents, dings, or damage without paint removal. They are consummate professionals and will get word of mouth recommendations for life from me. I plan on returning with my prized 1995 300ZX Twin Turbo for some additional work. THANK YOU Jeremy for getting me out of the dog house with my wife!!!! Mike
Nearly 35 years of experience and a native knack for problem solving combine to make M&M Automotive one of the best independent shops in Tallahassee. Honesty, value and skill are the watchwords here. Owner and chief technician, Gregg McKenzie is no stranger to hard work. A veteran of the industry since the tender age of 15, this workaholic perfectionist won't hesitate to go the extra mile to get the job done. Gregg's specialities are: Engine management and control systems diagnosis and repair. Electrical wiring; diagnosis and repair. Ever dropped a vehicle off and later wondered if perhaps the service staff was sucked into an adjacent black hole? It's happened to me a few times. With M&M Automotive however, there are no worries. Gregg is an excellent communicator and excels in translating complex jargon into everyday language we can call understand. At M&M, you'll receive the information you need to make a informed decision sans high pressure sales tactics, bait and switch games, and just plain deceit everyone can live without. Visit M&M Automotive soon, you'll be glad you did!
This company gets a A+ in my book! I have done buisness with the Newman's for many many years and I have had many different things done to my car.Mr. Rodney Newman has been wonderful to me in many different ways. He has been very prompt to say hello and to see how he could be of help to me. He is a very polite man and realy knows his buisness. I have not ever had to bring back anything his company has worked on. Due to the fact that his company is thriving his parking is always full,as is his schedule. When he tells me a time that he will be done with the car I know that I can count on it.I am and always have been extreamly pleased with the quality of work and service. I will continue to do buisness with this company as long as possible. I highly recomend that you give this company a try. You wont be disapointed. Sincerly, Charlott Perry
Looking for the highest quality results? Visit Precision Dent Removal. I am very picky about the appearance of my cars and have had work done at other paintless dent repair shops when I lived in another part of the country. Precision Dent Removal technicians take pride in their work and deliver the best results by far that I have ever experienced. Jeremy and his team have worked on three of my cars. My silver car had a nasty crease dent just above the rear wheel. Those types of dents can be very difficult to repair. It took a couple of hours but Jeremy made it DISAPPEAR. Another car had a dented hood. Precision Dent Repair made it look like new. They also fixed the annoying parking lot door dings on all the cars. These repairs were done at a fraction of the cost of a body shop. As an important bonus the superior factory baked on finish was preserved on the cars. I will be back whenever I need paintless dent repair work done.
I used Jeremy a few years ago when my husband's car was dented by a motorist in Destin. He did an amazing job for such a great price. The dent was literally gone. Recently a ladder fell over on my new car. My car went from looking great to looking awful. The worst of the dents was just above my back seat door, right where the metal curves. It was pretty significant. My husband said, "No one can "fix" this dent. We will have to get the whole area replaced in order for it to look good again." I was a little skeptical myself. However, I called Precision Dent Removal and spoke with Jeremy. He assured me that it would look perfect. And guess what? It does. My husband is still in shock. We will always use Precision and I will tell all my friends to go if they are in need of work such as this. Thanks, guys!!
My truck was running very poorly, miss firing shaking and engine light blinking. I had it towed to Auto Xperts. Didn't have an appointment , just showed up. The service rep talked with me a few minutes, and said he would work it in as soon as possible. I went across the street for some lunch, and came back in half an hour. My truck was in the service bay. About 15 to 20 minutes later the service rep came in and told me they found a loose connector on the cam position sensor. I was only charged for connecting and running the computer for error codes. They could have charged me for any number of things, but did not. I truly appreciate the honesty, and how quickly I was back on the road. Courteous people...honest service...and reasonable charges.
Hands down the best place in town. I have taken my cars to a multitude of places here in town and after finding Newman's I wont go anywhere else. Great example of their service: Last summer, my A/C broke. I took it to six places, all six told me it would be over a thousand dollar repair. I didn't have the money, so I drove all summer long with no A/C. Life was not fun. This summer, I took it to Newman's on a friend's recommendation. They pop the hood, say "there is a small part that is a common problem with this model. Let me try that first." Fixed it. Five minutes, $60 later and I had working A/C. They didn't charge me labor and even topped my Freon for free! They just can't be beat.
Had my 2001 Explorer towed to their shop since it would not run. I suspected problem was fuel pump failure which is expensive replacement cost especially since I rarely use vehicle. NEECE found problem was pump but solved by mechanically agitating unit (rubber mallet tap to gas tank in near pump). Explained to me that ethanol in gas and sitting without being run often is culprit. Recommended use of gas additive to counteract ethanol and showed me sweet spot to apply rubber mallet persuasion should problem reoccur. They did not recommend new pump saying it would be vulnerable to same problem. They refused to charge me for anything.
I bought an old Chevy S10 pickup truck and it had a problem of shutting off after a few hours of driving. I had other people look at it, and replace pretty much every sensor on the motor but Eli found the problem right away, it was the Fuel Pump and sensor. When he pulled it out it had turned brown with age and it had paper wrap around the intake of the pump. Which when I saw it, it made sense, the paper floated around and when I hit a bump or turned a corner sharply the motor shut off, when I let it set a few minutes it would start back up. I wouldn't take my truck to anyone else and I highly recommend him!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.