ScooterVille of Tallahassee
2420 W Pensacola St, Tallahassee, FL 32304
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Most terrible customer service ever. Bought a brand new scooter costing little over 2000. Only had this scooter for 3 months well there are serious issues it should be in warranty this place would not honor warranty. So my best advice buy a scooter from a reputable company and avoid this place. There customer service was terrible and they sell cheap products and do not stand by there stuff at all. And again this was purchased brand new by a college student and they took advantage of him. Any parents out there keep your college kids away from this place buy your scooter mopeds at a place who will stand by there products and have products that are safe to ride. We are parents trying to educate our kids and we want them safe and this place was awful when I was on the phone with them today trying to get my son on a safe riding scooter. I want to keep any other student and parents away from this ordeal I went through . Update I called this place back they were still awful won't stand behind there products and this was brand new bought 3 months ago. So sad that the company treats college kids and parents in this manner when they got a sell paid off within a couple weeks . My son had to pay 130.00 for a battery which was literally 3 months old and oil change and they only tried up selling more stuff. I don't know how they sleep at night taking advantage of college kids. Pathetic.
I am not going to write my whole story here its too long. Basically took them a non running scooter due to a bad ignition module and a stopped up exhaust. They tried telling me the engine was bad and wanted to sell me hundreds of dollars worth of work. Took it to All About Scooters and had it fixed for little of nothing. STAY AWAY. They prey on college kids who do not know any better. BTW 4 BBB complaints in 2 years of business. They have to have their employees write good reviews for them to get their star rating up.. What's wrong with this picture?
I purchased a yellow and black Bintelli Sprint 49CC in yellow from Keith and let me tell you... I have never, ever dealt with such a professional, caring individual. Keith truly cares for his customers. I would recommend ANYONE to him in a mili-second! Despite his very busy schedule and the fact that other customers were around, Keith was very thorough with me - not leaving out one detail - regarding the product I was interested in. Thanks, Keith. You "da man"! (smile)