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J & W Irrigation LLC

J & W Irrigation and Repair, LLC

Categories
Irrigation Consultants, Landscaping & Lawn Services, Irrigation Systems & Equipment, Lawn Maintenance

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Kathy P.

04/30/2018

Overall
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I went out on Angie's List to ask for a estimate to do irrigation repair at my home. I received a call from Jesse Metzs and I told him that I wanted an estimate and also that I had asked for another contractor to come out and give us an estimate. Mr. Metzs called me at my office and said that he couldn't be out to our home until 3pm to give us an estimate. I gave him my husbands phone number to call when he came to our home at 3:00pm on April 16, 2018. Mr. Metzs called my husband and showed up at our home at 11:00am long before the 3:00pm time he told me. He never gave us an estimate and performed the work and then charged us 245.00 for 1 1/2 hours work. Mr. Metzs never mentioned to my husband that he was there only for an estimate. That was all he was called there for, not to do any work at our home. He told my husband that he would email us an invoice. I asked for an estimate and was going to compare Mr. Metzs estimate to the other contractor that called me on April 17, 2018. I never received an estimate - I asked for a copy of the invoice where the labor and parts were broken down. To date I have never received a copy of the invoice and I think we were very much over charged. The last irrigation contractor spent 8 hours in our yard and replaced 14 different sprinkler heads and only charged us over 500.00. We paid 65.00 an hour for our previous contractor to do irrigation repair/parts and for this contractor we paid 163.00 per hour. That is highway robbery as far as I am concerned, especially considering I only called for a estimate. Please use the company at your own risk, you wont receive an estimate and they will come do the work and then send you a bill for 80% higher than any other irrigation contractor in Tallahassee.

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