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(850) 536-7237
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Map & Directions3846 N Monroe StTallahassee, FL 32303Write a Review

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High-Quality Repairs You Can Trust.

General Info
Auto Xperts has provided a range of quality for auto services and repairs in Tallahassee, FL, since 2001. We pride ourselves on offering exceptional repairs and exceptional service. We are always honest and efficient, and we have a reputation for providing reliable work you can trust. Call Auto Xperts today for more information!
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BBB Rating
A+
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BBB Accredited businesses follow the BBB Standards for Trust and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (850) 531-0999

Services/Products
Shuttles, Auto Oil Change, Truck Parts, Full Service Auto Repair, Exhaust Systems, Tune-Ups, Alignments, Auto Parts, Truck Repair, car repair, Free Lifeting Rotation & Flat Repair, Shuttle Service Available, Auto Inspection, Cv Joints, Diagnostics, Car Parts, Air Conditioning, Oil, Cv Joints, Windshield Wipers, Exhaust Systems, Brakes, Air Filters, Oil Filters, Automotive Batteries, Drive Belts, Cooling Systems.
Brands
BFGoodrich, Bfgoodrich, Bridgestone, Dunlop, Goodyear, Michelin
Payment method
amex, discover, master card, visa
Accreditation

NAPA

Categories
Other Information

Services: Shuttles, Auto Oil Change, Truck Parts, Full Service Auto Repair, Exhaust Systems, Tune-Ups, Alignments, Auto Parts, Truck Repair, car repair, Free Lifeting Rotation & Flat Repair, Shuttle Service Available, Auto Inspection, Cv Joints, Diagnostics, Car Parts, Air Conditioning

Reviews

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RK
Ralph K.

04/01/2015

Overall

My truck was running very poorly, miss firing shaking and engine light blinking. I had it towed to Auto Xperts. Didn't have an appointment , just showed up. The service rep talked with me a few minutes, and said he would work it in as soon as possible. I went across the street for some lunch, and came back in half an hour. My truck was in the service bay. About 15 to 20 minutes later the service rep came in and told me they found a loose connector on the cam position sensor. I was only charged for connecting and running the computer for error codes. They could have charged me for any number of things, but did not.

I truly appreciate the honesty, and how quickly I was back on the road.

Courteous people...honest service...and reasonable charges.

jacobga

02/02/2013

Overall
Expensive and Incorrect

I just visited auto xperts today and had them put on an after market part. After waiting over an hour for a 20min job and being charged over $60 dollars for just switching out a pipe, I was just happy to have it done. Then I noticed a part in the box with my stock part that I felt I remembered reading about in the directions that it should stay on but after asking about it and the mechanic telling me he was supposed to replace it I trusted the guy who was doing the job. When I got home I decided to look through the directions and of course the part was incorrectly removed which could have led to malfunction. I called and told them what had happened and they seemed very unconcerned. I just wasn't happy with the professionalism and would not recommend. I also saw one of their mechanics drive a customer's truck over a curb also with very little concern.

claimed iconBusiness Response03/28/2013

JacobGa, At Auto Xperts our number one goal is complete customer satisfaction. We strive to make your visit as painless as possible. All of our technicians and managers have a minimum of 25 years experience in auto repair and customer service. The part in question was the "old" retaining bolts that were removed with the "old" exhaust pipe. The technician installed the "new" bolts that were provided with the "new" pipe. If the part was improperly installed, the vehicle would have developed an exhaust leak. You were told when you called that we would gladly re-install the old bolts for you but you elected not to return. I also personally tried to call you and left a message but you didn't reply. As for the cost, $60.00 is certainly a fair price to install an exhaust part which is usually rusted and can take extra time to remove. Per Florida law, the price is always agreed upon by both parties before any work is performed. The employee that hit the curb was driving his own vehicle into the narrow driveway leading into our parking lot. We always use due care when operating our valued customers vehicles. I would like to personally apologize for the bad experience you may have had at Auto Xperts. We are very concerned about the service our customers receive and value their opinions. We will be glad to address your concerns with the work we performed. Sincerely, Chris Hackney

This listing has been claimed by a business representative.

Details

Phone: (850) 536-7237

Address: 3846 N Monroe St, Tallahassee, FL 32303

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