Great, prompt, professional service with a smile. Took our preferences into account when obtaining the vehicle for us to rent based on their availability at the time. Return service was great, too. Quick, friendly and made it easy. With respect to location, it is pretty crowded and vehicles were crammed and confusing when returning and trying to find parking. Perhaps it's time for a larger location with more stream lined vehicle access upon entering and exiting the drive areas.
My Sister Rents Cars from Avis when she goes out of town for business , she likes the Sun Pass which saves her on tolls. The rental agents are nice they give great customer service. I n May we went out of town and got a car with whom some one smoked in it, it made me ill for a week, please don't smoke in the car,you don't know who the next renter will be and if they have allergies. I would give Avis a three Star Rateing. Laura Tallahassee Fl
As a retired business owner I marvel when I encounter an organization that is able to maintain a family owned persona as it grows beyond family. Enterprise does a wonderful job of hiring and training staff members. Everything exceeded promises and expectations and I was treated kindly by everyone. in particular Michael, Megan, and Riley were each thoughtful and engaging. Thanks, Jim Groot
Enterprise didn't have the midsize I reserved and kindly gave me a full size since I was driving so far. When I returned I left my SunPass toll transponder in the car. Enterprise kindly found it and kept it until we could go pick it up but they were careful and made sure I had the transponder ID #. Such a convenient site for car rental and a great staff.
I've never had a bad experience renting from Enterprise! The customer service is great! In fact--I got a bit moody at one point because of an error on my part...the counter person handled it with grace and brought me back to a peaceful place for seeking resolution rather than fussing about something out of their control! THAT's good business!
When I first start renting a car rental for the location customer service was great the last two rentals that I got were vans they were dirty on the outside as well as the inside. I'm going to try another location to see if they are better if not I will start using another rental company-Tallahassee/Blountstown location sucks!!!!
My entire car renting experience with Alamo is always First Class! From the time I picked up my car to my car return, the people I encountered were professional, kind, and knowledgeable. Alamo is my choice of car renting companies and I highly recommend them to anyone interesting in a wonderful car renting experience. Tim B.
It was very quick and easy to pick up my car. I got a great deal on it, and the return was just as easy. The person at counter was very helpful explaining the push button start feature of my car. Will use Alamo again for sure :)
Had another trouble-free pick-up and return experience with Enterprise. The Tharpe Street (former Sharer Rd.) staff is fast, informative and professional. However, would appreciate some more discounts on weekend rentals.
Customer service is bad. Tried giving this location a chance but have had a bad experience twice. Did not get the car we wanted and the car we got smelled like smoke. We just go to the airport from now on