This was by far the worst level of customer service I have experienced. The employee gave me a time frame to have my phone repaired and completely left the building with my phone locked up without even finishing the rest epair. I went to retrieve my phone the next day despite having business to tend to that previous day but was unable to because my phone was locked up. I spoke with the manager Crane that day with no resolve. He basically asked me what he wanted me to do with a very arrogant and condescending tone without offering up any resolve for my inconvenience. When I offered him ways I felt could resolve my problem such as speedy service or discounted price he refused. You try to support small businesses as opposed to franchises and corporations and this is the level of customer service you receive after being inconvenienced by his employee a whole day. If you want professionalism this is not the place to go visit other locations in Tallahassee or just call Apple!!!
2355 Centerville Rd Unit 15942Tallahassee, FL 32317
From Business: ACE Electronics and TV Repair offers trusted television repairs in the Tallahassee, FL and Thomasville/ Boston, South Georgia areas. With more than 25 years of ex…
3495 Thomasville Rd. #5Tallahassee, FL 32309
From Business: Computer Repair Doctor is a tech repair shop with two locations in Tallahassee, FL, as well as 5 other locations in the Southeast. They repair iPhones, smartphone…
I had my phone repaired by them a little less then a week ago after my daughter broke the screen. The staff was well trained had much knowledge in their field. Answered all my questions and was very courteous. My phone was fixed in a timely manner and was fixed at a reasonable price. I recommend them to anyone.