I've done business here for about 10 years and you have an employee who speeks English but not well who (as I've witnessed )Talk in her native language about a customer whom she helped out and the customer being aware of this tried to pay her back in which she refused to take the money. I feel if she's going to talk bad about a customer she helped and refused the payment. She owes that customer an appoligy. It is true the customer didn't pay the money when she said she would she did try to explain she was ill and in the hospital and she refused to hear her out. The employee also embarrassed the customer in front of other customers. With this being said I've only had one bad experience and that was being charged 6.50 for a 4.95 pack of cigarettes. Will always do business with you guys. All in all treated very well.