What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Went in for an oil change and found out that these guys do everything! Certified and knowledgeable mechanics and friendly staff. They made it easy, will be returning!
Elephant Rock Review1..Unprepared for our arrival even with frequent email messages and voicemail messages & conversations.2. We would have been his only guests for two days & prepaid in advance. He was still unaware of our arrival . 3. The road to the location is steep, rocky, rutted, & washed out. 4 wheel drive would work best and again it is extremely steep (main drive). I was told afterwards that there are other ways in but never saw them & I bet they aren't much better. 4. We found other accommodations elsewhere and worked out an agreement with Elephant Rock for refund because he wasn't expecting us & I was asked to wait a few days and the money would be returned. I waited over 2 weeks from the original reservation and 1 week after it was promised and had to get a third party involved to get the money returned. 5. The website for Elephant Rock went down three days before we arrived and is still down almost a month later, which concerned me originally, along with the lack of a return calls to see what size sheets we needed to bring. I was told upon booking in May, three months before our arrival; that they were currently working on the website but I did not expect a professional business to have their site down for days. This is just an opinion and not an actual problem. I have worked in the hotel industry for many years & have never received service or lack thereof like this before. This was a Birthday Vacation and the Illinois River is extremely beautiful but I would never recommend Elephant Rock Nature Park although Rod is very personable & I enjoyed speaking with him. There are other places along the river that are very well established and provide excellent customer service.
Good Service... I trust Steve and Guys. I always go there. They did good job with Oil change. I highly recommend go to Steve's Repair Shop.
The guy was nice and polite, but I have no idea how good his work is. I had to have my car towed somewhere else after it sat at this shop for 3 weeks.
NO NO NO. not only did the car not get fixed, but they fraudulently cashed a $947.00 GWC warranty check!
I have a small car with a hydraulic clutch. This system is tied to the brake hydraulic system (they only share the reservoir and master cylinder, from there the systems split) . So when I found out there was leak in the system I was told that the dealership would be the best place to find the leak. I paid $45 for them to find this leak and they didn't do it. Thankfully I didn't have an additional $650 for them also to repair something that wasn't broken. They said it was the master cylinder that was leaking and it was going down the rod to the brake booster, both parts needed to be replaced. Although this is not an uncommon issue, I was having trouble with the clutch half of the system and no trouble with the brakes. I start looking for a second opinion. Before I could get one the clutch was completely gone, no pressure, no shifting gears or even getting it in gear. The slave cylinder is what was leaking and it had just completely given out. I went from having about a tablespoon of brake fluid in the drum holding the clutch and slave cylinder to the entire reservoir being emptied in there and leaking out from the seam. That much brake fluid ruins the plate and the whole thing then has to be replaced. My work went from being a $60 part plus labor to being $2200. I called the dealership to speak with them about how much their error had cost me and the response I got was a very apathetic "okay." So with "mechanics" that know what they are doing and poor customer service, I would advise making some calls and finding someone else to work on your car.
The work that was done was good but I was overcharged and lied to. I had to get a loan for the $2,200 to have my clutch replaced. When I come to pick it up I was told I still owed $56. That was not part of the quote. I was told it was because they forgot to add the tax on the quote and that they used more brake fluid to flush the hydraulic system then they thought they would. What could I do? I needed my car, so I paid the amount owed. I looked at the quote and the final receipt when I got home. The tax was on the quote. $41 of that $56 was just an increase in labor. The remaining $15 was for the fluid and tax associated with that. That is not good practice. My car also is small and doesn't even hold $15 worth of brake fluid (and I was already paying for $22+tax). They also told me that my back brakes were bad (they squeak a little on a hard stop and have since I got the car 80,000 miles ago). They said what needed to be done was to replace the rotors, shoes, drum, all the hardware (pretty much everything back there). The rotors believe it are not are actually fine and so is the drum. None of the hardware is broken or badly worn, it's fine too. I just need new shoes because they are showing significant wear. The work that was done was good and the people there are very nice. BUT. I will not be taking my car back to this business. I need someone who is honest with me and not changing their labor cost by any amount (especially once it has already been paid for).
Not honest. Always get a second opinion.
DO NOT TAKE YOUR VEHICLE HERE!!!!!!!! JONATHON AND MELISSA JONES are LIARS and THIEVES!!!!! I took my 1968 complete mustang here to be restored. My car started and drove on the trailer when it arrived at their shop. I had just spent several thousand dollars on custom exhaust, wiring, and a fly wheel. He charged me for a motor and transmission that never existed, 1,100$ for a set of aluminum heads that do not exist and he stole and sold every part on my car. I literally got back the body wheels and tires. I know walk into my yard and look at what was my dream car and break down in tears!!! He seen me comiong a mile awaty!! He took my dream and crushed it! I am now almost 10 thousand dollars in the whole bc of this shop and do not have the money to fix my car now. He also sold a motorcycle that belonged to my husband and never paid him for it. His wife even admitted to taking all the payments. These people do not deserve to be in business. If you ask me they should both be in jail!!! This is just the tip of the iceberg. Thieves and Liars!!!!
I happen to know the story below is true that the single mother is telling , he also had a dodge truck of ours at the time she had trouble with him. he kept trying to get me to give him the money for an injector pump when I took it to another shop it was faulty wiring, went from a 2500.00 problem to a 200.00 problem. this man lied about being a hostage while he was in the military,( he wasn't ever in the military) do not trust this man or do any kind of business with him at all
There has perhaps never been a better tool for do-it-yourself home handymen than the internet. With detailed instructions and videos explaining how to perform a number of common maintenance and renovation tasks around a house, an untrained homeowner might be surprised at how much he or she can accomplish with a quick search online. But even with all of this information, there are still many jobs that lie far outside the scope of most DIY enthusiasts. General contractors are there to fill in this gap.
A general contractor specializes in seeing a home remodel or repair project through from start to finish. To do this, the contractor works with the client - whether they are a homeowner or business - to nail down the scope of the work. Then he or she will turn to one or more subcontractors for specific tasks, like equipment operation, design, electrical work or whatever else is needed.
In essence, general contractors could be thought of as middlemen between a homeowner or business owner and any number of specialists. To get their money's worth, many assume they should just "cut out the middleman" and hire specialists directly, but this often proves more difficult in practice. General contractors won't be completing an entire project by themselves, but should have a long list of dependable experts who can work together and accomplish any task. They might also serve as the manager on the site of a construction project, overseeing workers and providing guidance and assistance when needed. For larger projects, though, the contractor might only handle administrative matters and employ a foreman or other professional for on-site supervision.
There are many general contractors who also specialize in certain tasks themselves. There is usually at least one general contractor on hand to organize the construction of an entire home, for example. But general contractors could also help a homeowner add an additional bedroom, build an in-ground pool or complete a major landscaping project. They could also work with a business to add or improve office space, whether that means making more room or converting a commercial building from a nail salon to a restaurant. Basically, if it's a job that involves building or repairing, a general contractor probably knows how to get it done.
No matter what the exact job may be, a contractor will probably need to accomplish several other essential tasks in pursuit of the ultimate goal, which may include:
Every general contractor performing any kind of work on a project must be licensed to do so in their state. The guidelines for the specifics on licensing vary from state to state. Some states might only require registration of contractors, which is different from licensing. Registration typically means that there must be a written record of what work is being performed and by whom, but it does not guarantee professional knowledge. Licensing, on the other hand, involves an examination process to assess professional competence.
Whether your state requires licensing or registration of contractors, there should be a record of most professionals willing to complete certain projects in your area. Check your state or county website for more information. In states that require licensing, every licensed contractor's contact information is available online or from another public source.
Not every project needs to be completed by a licensed or registered contractor. If it's just a minor job that won't take more than a day or two, and will cost less than a few hundred dollars, it's likely not necessary to find a licensed or registered contractor. However, anything bigger or more expensive, or a project involving plumbing or electrical work, needs to be completed by a licensed or registered professional.
General contractors also must be covered by an insurance policy. This should include liability coverage for any property damage that could be inflicted in the course of a job. It should also include a worker's compensation policy in case anyone is injured on the job. Before hiring a contractor for anything, ask for written proof of this insurance to see exactly what is covered.
A number of trade associations for contractors in the U.S. exist. Some of the biggest include:
Most trade associations for general contractors will provide references for anyone looking to hire a contractor for a specific project. They may also provide a number of benefits for their members, including assistance with licensing, training, insurance and business development.
No matter what you need accomplished, you want to choose a contractor who can get the job done right at a reasonable price. Obviously, this is easier said than done, but there are a few steps you can take to ensure you find a trustworthy general contractor.
The first, and perhaps most reliable, way to find a general contractor is to ask friends and family members for a recommendation. If you know anyone who has had major work done on their home, particularly if it's a similar job, ask them who they hired and if they were pleased with the result. You could also ask neighbors about who they've hired if you notice work being done on their house. Many remodeling contractors post signs in front of homes to advertise their services. As a general rule, it's rarely a good idea to hire a contractor who solicits work by going door to door.
If you are considering hiring a contractor without a personal recommendation, ask the contractor for references from past clients, and do as much background research on them as possible. Look for any complaints (or compliments) online to get a better idea of their track record. There are a number of websites specializing in connecting contractors with people or businesses who need work done. These sites may also allow past clients to submit their own reviews of the contractor.
Before hiring a contractor, make sure you are both in agreement on the project's budget. It's normal for most contractors to charge clients a premium not only for the labor expenses and zoning expertise, but for acquiring the materials as well. Be as clear and concise as possible regarding what you'll be purchasing yourself and what you will be paying the contractor to complete. Homeowners may be able to find a better deal on raw materials when they purchase these directly, but they first need to be sure they aren't buying the wrong things.
Don't forget to discuss how the project will be finalized and what will be done about cleanup. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.
As previously mentioned, you need to make sure to follow any state and local regulations regarding construction work, which includes hiring a licensed or registered general contractor. Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Perhaps the best way to feel safe about a contractor and the work being done is to hire a contractor you trust. This is why relying on personal references from friends and family is so important, and will often provide a great deal of peace of mind. If you aren't able to obtain a reference, work to conduct extensive research on the contractor as well as the work you are hiring them to perform. This should bring everyone's expectations into alignment and result in a safe work environment.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work to be done and all costs are listed in the contract, right down to the most precise details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Once the specifics of the job are nailed down, be sure to discuss the payment schedule with the contractor. This is important because paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule with the contractor, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. It's a good idea to include this payment plan in the contract as well.
Finally, look into getting a lien release signed before work begins. If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. This can trigger a long legal process that may be frustrating. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered. A lien dispute could also be prevented by performing due diligence prior to picking a contractor, as any contractor with good credit and a long track record of satisfied clients should have no trouble paying for materials and labor once all contract conditions have been met.
Once work is underway, it's never a bad idea to check up on the progress of the job, either by staying in touch with the contractor over the phone or visiting the site in person. If you work with a trustworthy professional, it's probably best to keep your distance and allow everyone to stay busy. If you want to keep an eye on things, make sure workers wear the right safety gear and that everything looks to be moving along according to schedule. Finally, once work is finished and you are satisfied, be sure to thank your contractor and tell friends or family members about your experience.