2609 6th Ave, Tacoma, WA 98406
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I went to the wedding bell seeking a pretty simple dress as I am having a small wedding. They fit me with some ok dresses but they put one out that I loved. I went to put it on and it was too big. It was a size 20 and I normally wear a 12/14 in clothes. They tightened the dress up with clothes pins and it looked GREAT! I questioned them SEVERAL times if they could reallllly take it in that far. They said no problem and it would not cost much. I went a head and bought the dress as I really liked it.
I came back for my appointment with the alterations lady. With all the alterations ....it cost over half the cost of the dress!!! When you purchase the dress they say no returns or exchanges so I felt I had to trust them that they would fix it ....as this is what they do for a living. The seamstress stated it would be a lot of work and she was not sure how she would exactly taking the lace shoulders. I also stated during the initial purchase that I would want a slit put in the dress. The seamstress said it would be very difficult with the material and it may rip out if she did it....and it would cost an additional $150. I decided not to go with the slit as I had already spent almost $400 on alterations.
First fitting was a not good after the alterations. The front of the dress layed really weird and bumpy as the chifon did not lay well with the dress taken in that far. The shoulder straps were still really loose and off quite a bit. I left there in tears. The dress was not coming together well at all!! I should never have been shown a dress so big.
Second fitting was worse. The stomach material was still bumpy and would not lay right, seamstress said she could still try and work with it. My wedding is now 3 days away. The shoulder lace is two different wideths and looks bad, thinking of life long pictures. I took pictures before and after of the dress and they are obviously not right. The seamstress and manager both stated it is hard to make a dress come together after going down 6 sizes. I talked with davids bridal and a professional seamstress and all said you never go down more than two sizes in a dress.
The wedding only 3 days away I went to davids bridal and thankfully found a new dress that luckily needs no alterations. Davids Bridal exchanged my shoes as I had gotten a heel for my other dress and fit me for a veil. I contacted the owner Kim and her comment "all sales final and no refunds will be given. I'm very sorry , but no refund will be given and the dress is available for pick up."
I have pictures and will try for some sort of refund as I hired them to be the professionals to know how to fit and gown and what kind of alterations are possible. Next step will be the better buisness bureau and keep going from there I guess. Even though a buisness says no returns or refunds they should own up when they are in the wrong and miss inform someone to sell a product.
DO NOT GO TO THIS ESTABLISHMENT !
BEWARE!!! I do not recommend this business. I spent $500 on a senior prom dress for my daughter including alterations to have the dress hemmed. When we got the dress home and my daughter tried it on two days before her prom the dress was dragging on the ground 5 inches with 5 inch heals. After 2 trips to the store the alterations were not completed and the owner was EXTREMELY rude. My daughter was in tears and I am a extremely unhappy customer.
06/14/2010Provided by Citysearch -
I went to The Wedding Bell in May hoping to put an end to my long and weary search for ""the dress"". We were originally planning a December wedding, but some things came up and our date changed to July. Not much time! No problem for them though. (Good thing to know for all you last minute brides out there) I had been to 4 different stores including David's Bridal and Alfred Angelo. Those big chain stores..... they have gorgeous dresses, I just never found what I was looking for, and so many people go to them, they hardly have much time to focus on just one customer.
It was a breath of fresh air walking into The Wedding Bell. After driving past it once because the store-front is quite little, I found a parking spot and thought ""uh oh, I really hope this place is all its cracked up to be...."" and it was! Don't judge a book by its cover because the building is double in length as in width, that's how they fit all those dresses in there!
Anyway, I'm getting off track. I went in for my appointment, Ashley listened to what I was looking for and she picked out some dresses close to what I was describing. When a dress didn't quite work, she was honest with me about it, like an old friend. I could talk to her like I could talk to a friend, how cool is that? She didn't let me have time to second guess my first reaction to the dress, which was nice because when its not the dress its not the dress and you shouldn't be worrying about it. What a refreshing concept after trying on hundreds of dresses!
She noticed that I seemed to like taffeta, it looked good on me, which was not what I had originally thought at all, I was aiming for something like chiffon. In a fluke move after trying on about 5 dresses, Ashley pulls out a dress that is also taffeta, saying ""This one is taffeta, wanna try?"" I say ""sure, why not, that design might look funny on me though."" We get it on, its a pretty snug fit, we go out the the mirror, I see myself in this dress and I am stunned! We found it! We finally found my dress! I was speechless! When I finally found something to say, all I could get out was ""WOW!"" It flattered my figure so well! And I wasn't drowning in it either! I'm only 5'1"", so it was very hard for me to find something that worked with my petite stature.
What sealed the deal was that everybody else in the salon at the time all stopped to look at me, and they all had the same reaction ""wow."" That's when I really knew it was ""the dress"", and she wasn't just trying to sell me something. Thank you Ashley and thank you Wedding Bell for such a wonderful experience! You made my wedding day!
06/30/2009Provided by Citysearch -
I purchased my wedding gown from the Wedding Bell and I'm so pleased that I did! They took care of everything! I got the PERFECT dress! They recommended me to Fashion Fittings in Fircrest and Carol was nothing short of amazing! I have to say the Wedding Bell staff does such a great job at making you feel special and doesn't over charge you in any way. Unlike some other businesses in the area. Thank you Wedding Bell!
08/16/2006Provided by Citysearch -
Beth is amazing! she truly is the ultimate bridal diva! She has so many ideas and loves what she does. She altered my dress and all 7 of my bridesmaids, making it very stress free. Everyone of them fit like a glove and most of all Beth is now my friend. I would reccomend this shop to anyone. it is tacoma's best kept secret! the wedding bell has been around for 60 years and we should all support it for 100 more!