Precision Tune Auto CareAdd to Favorites
14926 Pacific Ave STacoma, WA 98444Map & Directions
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|Mon - Fri:|
Fax: (253) 531-1979
Specialties: Radiators, Adjustments, Heating Equipment, Alignments, Cooling, Maintenance, Batteries, Heaters, Air Filters, A C, Air Conditioning, Shoes, Fans, Heating Systems, Drums
I took my car in for a electrical diagnostic, was told $100 plus tax. Two days later I get a call that I needed new spark plugs and wires, sounds awesome, since my car isn't running. I say go for it, sounds like a cheap fix. Two hours later they call to tell me it's the ignition modual and it is going to be a total of $700 but they are not sure if that is the whole problem since they can't tell me what is wrong all at once, just just step by step. I ask to pick up my car as is and found out I am being charged $300 for a tune up, to break it down he said its $90 for a full tune up, plus $40 for spark plugs and wires and $40 for the oil change. Call me crazy but a tune-up usually includes a oil change and spark plugs. and even if you do the math that is only $170 but he said tax and labor are more?? I thought the tune up was labor included. if you go there a tune up doesn't include a oil change or spark plugs or labor and it costs $170. but ad to the fact that they are charging me $100 for a diagnostic that never happened since they still can't tell me all that is wrong with the car. I put in a complaint to the bbb I hope that helps.
The manager at this location (Collin if that's even his real name) was absolutely over the top. Yelling at me when I asked a simple question was unnecessary and uncalled for. I will NEVER take my vehicle to this shop, simply for the fact that this manager can't treat people in a humane manner.