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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Phone: (253) 535-3100

Fax: (253) 537-6497

TollFree: (800) 424-6423

Payment method
all major credit cards, diners club, discover, amex, master card, visa
Neighborhood
South End
AKA

American Lodge Tacoma

Categories
Motels, Hotels, Resorts

COUPONS & DEALS

No coupons available

Reviews

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ivory98580

08/05/2011

Overall
this is the nasties place ever...

this is the nasties place ever! my husband and i checked in since we live out of town. We went in the the room there was bed bugs and a nasty food that was left in the microwave. the lady who checked us in kept looking at us like we did something wrong. She charged us 60 for a room. there was people hanging outside the room asking us if we have any drugs we can sell to them. We told the lady we weren't going to stay here since it was so disgusting. She wouldn't give us our money back. It looks NOTHING like the pictues that are posted online a hotelplanner.com and other places.. do not stay here!

h8allumf

03/31/2011

Overall
worst service

this place has the worst service. DO NOT LIVE HERE OR WAIST YOUR TIME HERE. PEOPLE HERE ARE RUDE, DOES NOT WORK WITH CUSTOMERS. WATER IS NOT HOT. A LOT OF BED BUGS. YOU CANT GET A REFUND BASED ON THOSE SITUATIONS. AND THEY WILL NOT EVEN LET YOU GET ANOTHER ROOM UNTIL THE NEXT DAY BECAUSE THE BOSS IS OFF. I COMPLAINED ABOUT THE WATER AND THEY SENT A GUY THAT DONT SPEAK ENGLISH OVER TO CHECK IT.. ALL HE DID WAS TURN ON THE WATER AND TURNED IT BACK OFF AND RAISED HIS THUMB UP. I SHOULVE TOLD HIM TO SHOVE IT. DO NOT LIVE HERE. IF THEY GAVE ME THE OPTION ON GIVING THEM A NEGATIVE FIVE STAR RATING I WOULD.



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