Tacoma, WA Auto Parts

Incompetent management, poor work and bad customer service. They do fake diagnosis test and just tell you whatever instead of doing the actual work. Their corporate office is just as incompetent and they support the bad treatment of customers. I don't recommend anyone to use any service at this Bucky's on 48th and pacific.

I brought my car in a year and a half ago to get new front brakes put on. I had a quote from a different shop telling me I needed all new pads, rotors and calipers. Bucky's looked at my brakes and said I didn't need new calipers, which I thought was very honest of them. I ended up paying just over $300, which I thought was a good price. Fast forward a year and a half later to me taking my car into the Honda dealership and asking them to check my front brake pads because my brake power felt extremely weak. They checked all of them for me and told me that the front brake pads were at 1mm and 5mm, were obviously wearing unevenly, and the rotors are completely rusted and not savable. I hardly ever drive my car so there is NO WAY that I should be having to fork out more money to buy new brakes again already. Obviously the people at Bucky's lied to me and didn't give me new, quality brake pads and rotors. They most likely just resurfaced my old rotors and pocketed the money that I gave them for new rotors and gave me super cheap, crappy brake pads. So much for being honest. I will never waste my money at this shop again.

Great service! Fair pricing! Honest people to deal with. Mechanics d o a great job! I like the fact that they will install any part I bring in. Five star repair shop!

I grew up in tacoma since 85' heard great things of shop, oh how times have changed. I drove all the way up from chehalis and boy was it a waist of time.. over dressed preppy at the counter talked how he was under paid as a gm at car toys and was well paid by Foss car audio and really I don't care. I want a system in my car and not once did he even try to show me any equipment b u t more worried about how deep my pockets were.. JERK is the least I can say and I will not ever shop FOSS CAR AUDIO TACOMA nor will I recommend them to ANYONE. don't wast your time or money with them. There over priced and arrogant

Dan and Diana run a first rate business. They are both considerate of their customers and conscientious in their work. Their pricing is reasonable and they always give me the lowest price available regardless of whether or not I have the coupon. They have always been quick to diagnose the problem and they always quote the cost up front. They never try to talk me into replacing something that could be repaired nor doing a repair if it doesn't need to be done.

MARVIN is AWESOME!!! He has the best customer service, very honest, and gets down to business! I took my Honda in there and now it drives better than it ever did! I would definitely go back!

The best They listen to your needs Diagnose the problem with excellent mechanics very fair prices I've been here three separate times and have been very. Satisfied each time

STAY AWAY. They try to rip you off more than normal. Tried charging me $700 for something that took me 30 min a youtube video and about $120 for the part.

I went there because the dealership takes pride in quality so I though these people gotta be good and they recommended me to go to them. I have an Infiniti g35. And the left panel of the driver seat was a bit broke and worn off. I have interior leather. Talked to Oliver and he knew what was needed. And he talked to Murf who was the one that did the job. Murf is a superstar. He did a very professional job. He matched the color that its difficult to difference there was am added new panel on the seat. It looks like new. The timing was perfect. They told me it would take about three hours and in 2 hours 40 mins I came back and Murf said: Want to take a look at your car. And I felt in love with my car eve more. I will come back here if I need to even if I need to drive an hour. I recommend you do the same. Hope this helps.������������

I bought a Groupon for front or rear brakes for $59. When I got the car home I noticed the e-brake didn't work, and on the way home there was a major clunking noise coming from the rear of the car. Took it in the next day and they charged me to fix it when they broke it. Don't have any work done at this location