Lousy customer service!! Purchase car... battery died less than 30 days in.... they refused to replace
I purchased a Pontiac Grand Am from this place. The guy Chris assured me that the car was in perfect shape & drives great with no issues and the only problem was a cracked windshield from the kids across the street throwing rocks he said he'd repair it for an additional cost and it would be ready for me in 2days. I agreed, paid then insured the car, then went to DMV to register it. DMV told me that the car was not owned by D.C. Auto sales but to someone else and I could not register it with a DC Bill of sale. I called DC several times no one ever answers the phone..ever. I stopped by multiple times, they are barely ever there. Their excuse as to why they are never available is they are at "the auction buying new cars". So l had to wait another day to explain the issue to the dealer. Then when I explained he told me that the car was a trade in and that the DMV was trying to "get him caught up" because "he doesn't want like to pay the taxes on the cars he sell" so he do not Issue MV-50 forms on all cars. and insisted that i go to the DMV in north syracuse. Two days later after he finally wrote a new bill of sale I went back to DMV and they told me that the name was forged and that the car had been in a bad wreck and must've been repaired. The title was forged and that the car would need a salvage inspection which would cost 250.00 and that the car was not able to be registered. So I called again, of course he was at "the auction" showed up 2 hours later and said that the DMV was wrong and question which DMV I went to. Do not buy here you will be very disappointed. Not to mention while waiting, other customers were unhappily waiting for their car repairs that he kept telling them to come back next week because he's a busy man and he owns two businesses. Meanwhile on the phone taking jail calls bragging about how much money he makes. Do not go here unless you have time to waste and get fast talked by this guy Chris. Hopefully DMV catches up to the scams from D.C. Auto.
had such a great experience. Len was such a great help. He made the process smooth and easy. I didn't deal with no sales people that are there to barry you in debt. Len has helped me being able to fix my credit.
They are the nicest, professional and honest people to do business with. I purchased a Mercedes SUV and absolutely love it. We received 5 star treatment from the whole team. It was a great day when we picked up the car. We highly recommend First Class Auto. So far it has been a pleasurable experience, and I love my Mercedes. Thank you !
I purchased my second car from First Class Auto and am so pleased!! They took their time and made sure everything was as I requested. It was a pleasure doing business with such a class act! The name fits the place! They were so kind and honest. I truly recommend them and am sure when I'm ready for my next vehicle I will be back!
Very shady. Will give you the run around on warranty work for the vehicle, then improperly temp fix it. Such as welding a stripped tie-rod nut in place. Or stuff papers and cardboard in a rusted out frame then undercoat over it. Financing terms change and more money is needed as a down payment to pick up the vehicle. Dealing with the owner identified as Aduka is pointless, as he states "That's what you get with used vehicles and bad credit." Employees were seen verbally fighting with each other then seperated as it turned physical. Do yourself a favor and look somewhere else to buy.
I purchased a 2004 Jeep Liberty Renegade the end of October 2015 from Del the owner. From the very beginning I had issues with this Jeep. Within the first 3 weeks the front passenger tire almost came off going down the highway because they didn't tighten it on. The axle seals were leaking bad, tie rod ends were bad, head gaskets were gone, 2 almost bald tires, transmission lines were leaking bad and ruined my driveway, transmission pan was bad, oil pan was bad, brakes and rotors almost gone, right front ball joint bad, and check engine lights on. Now only having this Jeep 6 months I have personally put in over 3000 dollars in repairs. I do not and would not recommend anyone to go to this garage. And also, when I dropped the jeep off so they could fix it, they kept it a week, drove it around cause I wrote down the mileage and checked it after, and got a ticket while at the garage and never told me. The repairs they claimed they did on the jeep and gave me a receipt for were never done.
Worst experience of my life, This guy len dimaggio Is a crook and lied to me from start to finish and in the end sold me a car that does not hold oil and had a laundry list of problems. If you are thinking about buying a car from him run as fast as you can before you wake up in a nightmare you cant get out of.
First Class Auto Is the best used car dealership in New York. There prices are amazing and they have the nicest used cars in Syracuse, NY. The people there are really honest and respectful. I bought a Mercedes from them and I haven't had any problems with the car, they treat you like family, Sam one of the Owners is the Nicest guy you will ever meet, very nice and honest, I loved dealing with him. If your looking for a car you go see First Class Auto and ask for Sam. It was a pleasure to deal business with him . He sat me down and gave a break down on the prices and he have me a really good price on the car that I bought. Thank you for the business.
I WAS TOLD ABOUT DECKERS FROM A FRIEND.I HAD BEEN LOOKING FOR A SPECIAL JEEP THAT WAS HARD TO FIND.I MET WITH JR AND HE MADE A PROMISE HE WOULD GET ME THIS RARE VEHICLE.AS HE PROMISED ME HE DID THE JOB...NOT ONLY DID I GET A BEAUTIFUL JEEP BUT I MADE A BEAUTIFUL FRIEND.HIS SON IS ALSO A VERY SWEET PERSON....STOP ON IN..ASK FOR WHAT U WANT...YOU WILL GET IT....THANKS DECKERS UK THE BEST