I try to call to figure out if my prescription is ready and whoever decided to answer kept putting me on hold and then picking up saying "rite aid, how can I help you?" They kept forgetting that I was on the line and I'm pretty sure weren't actually doing anything. After what was too much time of waiting they finally figure everything out and have what feels like an agressive response when I had a question about the price. I just want to find a nice pharmacy for once, I literally just left the Kinneys on butternut for being awful. I think I'm cursed.
Zero stars. Horrible customer service on an online order. One item was missing and marked as back order. Never was contacted by vitaglo about the status. Two months and several messages later nothing. Mike who graciously answered ONCE to my inquiries: “I’ll get back to you tomorrow”. Obviously never did anything to keep me in the loop or send the item or refund. Also charged me $10 shipping for 1st class USPS that cost them $2.88 to ship. What a waste of time and money buying from vitaglo dot com / discount natural foods / vitamin warehouse / whatever else they call themselves. Had to take it to PayPal to get my money back. AVOID!!!