Absolutely a horrid company. A bunch of thieves. Run do not walk away from this "company" . Horrid practices of stealing the tenants money and never giving the money to the owners. Stephanie Jacobs, you should be ashamed of yourself for using excuses that a 5 year old would use. And bouncing checks? What company does that? Why, this one that's who. I changed companies and you kept over 3 thousand dollars plus NSF bank fees that you created. Oh, and April Hubbard, your fake surprise needs work. BBB needs to shut these shady characters down!
I would not use this company. They did not follow through with what they said they would do. They took a very long time to respond to posting the advertisements, wasting valuable time that could have been used to acquire a tenant. Incompetent and unprofessional.
Crooked people. They are very underhanded and have screwed me and several people I know out of money. I honestly cringe when I hear their name.
Purchased our properties just over three years ago and in that time we went through two property management companies. At the end of our rope we were ready to sell our properties when we contacted Frank and his team. Our properties are not only doing well but we are finally making up for the losses we incurred prior. We are now working with Nicole to purchase more property that fits our needs. This is a company that delivers on its promises and cares about its clients.
When I was looking for a company to use for managing my rental property, I found Mel and Jay through an online search. Our business relationship is fairly new but I am impressed with their professionalism and attention to detail. However, I am most impressed by their marketing strategies for my property. They found quality tenants in a very short amount of time and everything has been going smoothly. I hope it continues this way.
I have two homes managed by Mel and Jay and they are no hassle, no headache, and very dependable, professional, and capable. I have nothing to worry about and my deposits come every month. They treat my tenants great and ensure that the property is kept up to date and that I comply with all applicable laws. I love this company and refer all my investor friends to them. They make me fearless when contemplating building a real estate portfolio because I know I won't have to deal with the headaches.
Mel and Jay Property Management has been a general headache relief for me. They really know their stuff and have a straightforward attitude with their tenants. They don’t beat around the bush like other companies do, and they have always gotten back to me in a timely manner. I can remember one instance where I was having problems with my AC unit, and the techs weren’t responding as fast as they’d like. They got on the phone with them and made sure my appointment was kept. They really do care about their tenants and want them to be happy living in their properties. Because as I’m sure you know, happy tenants means better living for everyone.
I was recommended to this management company by a friend. After moving to Mel and Jay I feel I have a company that is finally doing what I feel it should be doing. They look after the property for me and inform me of problems that may arise and about getting repair work done. They have taken great care of my property because the previous manager left it in a horrible state. They are a great company and I would recommend them to anyone.
I have yet to see anything that they can't do. If they can do it, they can if not we were always aware of it. The type of honesty that every company needs nowadays.
Whenever I have any concerns they are quick to respond and solve the problem.