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Butler Fence Co Inc.

Map & Directions
(3 Reviews)

536 State Fair Blvd, Syracuse, NY 13204

(315) 422-8410

CLOSED NOW
Today: Closed
43
YEARS
IN BUSINESS
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General Info
Dress your home in beauty with one of our custom built fences. Only the highest quality materials go into constructing our fences, manufactured on-site by our experienced craftsman. Design your own style or have us match up to an existing fence. Choose your wood type, either western red cedar or hemlock, height, spacing, etc. Butler offers numerous styles limited only by the realms of your imagination. Butler Fence Company, Inc. is a locally owned and operated company, established in 1969. We are a full-service fence company that has completed projects in Maryland, District of Columbia, Pennsylvania, Massachusetts, Maine, Connecticut, Vermont and, of course, New York State. We are members of the Syracuse Builders Exchange, the Better Business Bureau and the American Fence Association. Commercial and residential sales personnel are available Monday through Saturday to answer any questions you may have, or to set up an appointment for an estimate at your home, business or job site. Our estimates are always free and our qualified sales personnel can discuss the many options available for your fence needs. For commercial estimates that are a distance away where an appointment would not be practical, we can provide our Federal Express number so that we may review your plans. Our scheduling department and our experienced staff of installers take it from there until completion. We are fully insured and can provide insurance certificates. All of our work conforms to local town codes including pool fence installations. The scope of our residential work is from Pulaski to the NY-PA line on the north and south and from Geneva to the west of Little Falls in the east. Please feel free to call us toll free at 1-800-992-8919 or fax us at 1-315-476-0126 and let us show you a competitive quote.
Hours

Regular Hours

SatClosed

Brands
Commercial, Residential, access
Payment method
discover, master card, visa, amex, cash, check
Neighborhood
Lakefront
Associations
BBB,Better Business Bureau
Categories
Fence-Sales, Service & Contractors, Fence Materials, Fence-Wholesale & Manufacturers
Other Information

Specialties: Barns, Commercial, Canine, Construction, Industrial, Dogs, Pools, Puppy Sales, Dog Sales, Homes, Deer

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Reviews

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Amy W.

07/28/2015

Overall

This company is horrendous. After we signed the agreement we were told that it would be 2 weeks. After 6 weeks and several calls the salesman had an administrator call to advise that they were behind schedule that it would be 2 more days. Well another week went by and I called again, spoke to another admin who told me that they used our fence at another job! Another 2 weeks and several calls to them (with no call back) they showed up to install. Their lack of customer service is astonishing. I would NEVER recommend them to anyone. Their competitor may be more expensive but can't possibly be as bad.

realtorresource

04/26/2012

Provided by Citysearch - 
Overall
Terrible Service

Avoid them for Commercial too! I wish I had read the other review before considering them. They began work before authorized to do so and when I called Rick to straighten it out, he wasn't available and did not return calls for several days. They left the fence in WORSE shape than before they started and refused to return to fix. Manager/Partner wouldn't even deal with me one on one despite repeated attempts to contact. He had secretary call to tell me that, and I quote, ""crap happens"".......Absolutely TERRIBLE!

mike1250

05/26/2010

Provided by Citysearch - 
Overall
Avoid them for residential fencing at all cost

I hired this company to put a pool fence up. Each pole was supposed to have a swivel bracket to support the angle of each fence panel. They failed to install them which caused big gaps where the fence panel met the pole. When I complained they sent a crew down to fix it - they only made it worse by making crooked and jagged cuts in the panels. It looked terrible. Finally after several calls and threatening to hire another company to fix it and not pay them the remaining 50%, Butler sent another crew down who attempted to fix it. They corrected some mistakes from the prior crew but the job was nowhere near the quality of what i would expect from a company that specializes in fencing. I have dozens of pictures of the shoddy work from Bulter Fence and welcome anyone to see in person the shoddy work they did on my pool. My name is Mike Jacobs and I approve this review. The pictures I uploaded were taken AFTER Butler Fence said the job was done. If you want poor quality then call this company so you can say the Butler did it and it won't happen again!