Great work, professional and beautiful! I did acrylic and they turned outreally cool. I just have to mention that they delayed me 30 minutes to start even that I had an appointment. But I still recommend the place!
I've been to many salons before, but Salon Surreal tops them all off! Finally found girls that take time and know what I want. This color is so awes…
Very professional nail service. Great job.
I've been going to this shop for almost 15 years and I wouldn't go anywhere else. Miss Lee and Kim are both amazingly kind and talented people. They have plenty of gel and regular colors to offer at excellent prices keeping up with all the knew styles and techniques. Best eyebrow waxing in Syracuse!
I've spent about 10years going here when Sue owned the business. Apparently she sold it and went back to Korea. The new owners knows nothing about manicures or pedicures there people are horribly trained and VERY RUDE. They can't speak English and they do a horrible job on your nails. They wet your feet then dry them off then put a horrible coat on your nails. I paid for a Spa Meni Pedi and got I'm not sure what I got they don't speak English but they sure can calculate our money as well as we do. Funny that! Find a new place to go before you get an infection like my sister got from them. Infection in her large toes both.
Long time satisfied customer. They have been the best around for over 2 years. Danny is by far the most talented nail "artist" I've ever seen. Every one in this salon will do an expert and exceptional job.
This is the worst place I've ever been to. The staff is rude and the service is awful. Run don't walk away from this place. I was so disgusted by the whole experience I asked to speak with the manager and was told nobody in here has a boss. Maybe that's the problem. Please don't waste your time or money with this awful place.
The atmosphere leaves a great deal to be desired. There is plenty of seating to wait, but there were a bunch of people just hanging out at the tables where work was being done. Employees not personable. The girl doing my nails tried to file my natural nails with a drill. When I said no, that it damages them and makes them weak, she said "Just a little bit." Um, no...if I am paying you for a service, I am quite sure you will do as I ask. (And may I say, after 16 days since my last manicure, my nails looked better going in than coming out.) They filed them way shorter than I asked, and they were all crooked, so I asked her to fix, which meant filing them even shorter to make them even. I had a gel manicure, which normally lasts at least 2 weeks and stays looking decent. It has been 5 DAYS and the gel polish is chipping! Not the cleanest environment, very run-down looking, unprofessional staff, and over all shoddy manicure. Will NEVER return and would NOT recommend this place to anyone
While the technicians at this salon know their craft, the customer service experience is lacking. The cleanliness of the store is also lacking although they did open a new store which I assume is cleaner. I used to go here often but soon realized I was not being treated as a customer should so I stopped spending my money on nails and generous tips and doing my own nails now.
Professional barber, good design and quite efficient, fully satisfied. Good experience. Best barber in Syracuse I think.
Gone here for a year now and still happy with how they do my nails