I was forced to give this facility one star! Recently visited a family member at St Camillus in Syracuse New York. I was not impressed. The facility was run down. The rooms were small, no space to get around. Not the cleanest. The food was terrible. I was especially not impressed with the staff. Very unorganized.They were very rude. They all come off as nice but you can tell it was all fake. There was one particular CNA that stood out. Her name was Sara Foster. She was a little B****. Very rude. I get complaints all the time from my relative. I can not believe they would keep someone like that around or matter of fact hire her in the first place. No compassion at all. She should not work with people. Very disappointed. They should replace her and get someone with more patience and compassion.
My Mom was at your facility from March 6 -10....my daughter and husband went to see her,,,,she was in her bed extremely sick....they rang the call bell and NO ONE and I mean NO ONE came....this was around 7pm....finally my daughter got her to the bathroom....she was vomiting and shaking ...my son-in-law looked for and hollered for help only to have a so called nurse walk by and say she was on a BREAK....she never returned....my daughter got her back into bed and she was suffering so bad....they stayed until 10pm....when they got there her hair was caked with vomit....disgusting...I received a call at 4:25am saying she had passed away....I would like to know who was on the clock of 3D....my Mom, Evelyn Zoll did not deserve that kind of care ...I rate your home a -0....you should all be fired